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Jason Grammer

@jasongrammer

Area Manager at Allied Universal coordinating coverage across 54 locations and documenting daily activity and incidents.

United States

Message

What I'm looking for

I’m seeking a Secretary, Administrative Assistant, or Office Assistant role.

At Allied Universal, I coordinate scheduling, coverage, and daily standards across three service zones. I supervise six team members, complete daily activity checks across 54 locations, and follow up on incidents.

I also serve as the primary contact for customer and resident concerns, resolving issues and documenting outcomes. Allied Universal recognized my performance with its Phenomenal Service Award.

At Upland Security Group, I led on-site operations as a Lead Officer and trained employees on procedures, service standards, and documentation. I documented incidents for management review and coached performance while enforcing access and process rules.

At Walmart, I supported asset protection and trained associates on safety and emergency protocols. I also prepared case documentation using CCTV and AI self-checkout systems for insurance, police, and court. I’m seeking a Secretary, Administrative Assistant, or Office Assistant role.

Experience

Work history, roles, and key accomplishments

Current

Area Manager

Current

Allied Universal

Apr 2026 - Present (7 months)

Supervise 6 team members across 3 service zones, coordinating scheduling, coverage, and day-to-day standards. Complete 54+ daily NFC activity checks and real-time incident follow-up.

Scheduling Coverage Coordination Training Incident Documentation NFC Checks Customer Service Microsoft 365

Lead Officer (Frontline Supervisor)

Upland Security Group

Jan 2023 - Mar 2026 (3 years 2 months)

Led on-site operations for 3+ years, training about 20 employees on procedures and service standards. Documented incidents thoroughly for management review.

Team Leadership Training Procedure Enforcement Incident Documentation Customer Experience Overnight Operations

Energy Consultant

Hyperion Solar Energy

Apr 2022 - Dec 2022 (8 months)

Promoted in 7 weeks and trained 20–30 reps. Ranked #1 in sales at the Irvine branch and set the company record for fastest sales, closing 10 sales in 7 months.

Sales Lead Generation Customer Consultation Training CRM Solar Energy Knowledge Consultative Selling

Asset Protection Investigator

Walmart

Aug 2021 - Mar 2022 (7 months)

Supported a high-volume store environment focused on safety and shrink awareness. Trained 50–100 associates on safety protocols and built structured case documentation from CCTV and AI systems.

Asset Protection Safety Training CCTV Analysis Self Checkout Systems Case Documentation De escalation