Jasmine Emmanuel

I’m a well organized, honest and learning-oriented Virtual Assistant with extensive experience in customer service and administrative support. I have a proven track record of ensuring customer satisfaction through effective communication and support.

In a volunteer CEO role at Autoking, I managed email correspondence by prioritizing urgent messages to keep communication flowing smoothly. I also conducted research to identify and analyze potential clients, supporting business growth and expansion efforts.

I’ve supported customers directly as a Customer Service Representative, managing customer account openings, updates, balance enquiries, and e-product service sign-ups. I guided 5,000+ customers through banking products and services, helping increase customer satisfaction scores by 10%.

I implemented a streamlined process for daily ledger balancing and customer information organization using Google Workspace. I bring structured problem-solving, research, and data-driven organization to help teams run efficiently—especially in remote settings.