Christabel Gadagbui
@christabelgadagbui
Proactive administrative and virtual assistant skilled in streamlining operations and client communication.
What I'm looking for
I am a proactive administrative and virtual assistant with hands-on experience supporting high-volume office operations and delivering responsive online customer support. I excel at calendar and inbox management, meeting coordination, document preparation, and client communication.
In previous roles I supported an average of 50 customer interactions per day and improved customer satisfaction by 80% after standardizing response templates. I coordinated executive calendars and scheduled up to 25 meetings per month, reducing scheduling conflicts by 80% through centralized calendar practices.
I implemented a standardized meeting-minutes template that cut document preparation time by 50% and improved turnaround for minutes distribution. I am comfortable with Google Workspace, Microsoft Office, Trello, Zoom, Calendly, and basic automation and design tools like Canva.
I prioritize confidentiality, accuracy, and efficiency, and I am seeking opportunities where I can apply strong organizational and communication skills to support teams and drive process improvements.
Experience
Work history, roles, and key accomplishments
Responded to ~50 customer inquiries per day via chat and email for an advertising platform, improving customer satisfaction by 80% after standardizing response templates and reducing repeat support requests.
Administrative / Virtual Assistant
Office of Hon. Joseph Korto
Nov 2022 - Sep 2023 (10 months)
Coordinated daily administrative operations and executive calendars, scheduling up to 25 meetings/month and reducing scheduling conflicts by 80% through centralized practices; implemented a meeting-minutes template that cut preparation time by 50%.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor of Arts, Education with Information Studies
Grade: Second Class Upper Division
Bachelor of Arts in Education with Information Studies, completed in October 2022 with Second Class Upper Division.
Availability
Location
Authorized to work in
Social media
Job categories
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