Jasmine Bissa ESSO
@jasminebissaesso
I improve daily operations through customer service, administrative coordination, and cash management.
CameroonWhat I'm looking for
I've supported front-desk operations at Serena Hôtel in Douala, welcoming and orienting guests, managing calls and emails, handling cash, and preparing invoices.
Previously, I managed customer relationships, correspondence, stock, prospecting, and team activities at ETS LECOINSKIN COSMETIC. I also handled cash collection, sales recording, register reconciliation, stock monitoring, and deliveries in cashier roles at Extra Service for Life and KMC K MY CHOICE.
I'm known for speed, enthusiasm, politeness, punctuality, sociability, and teamwork, with experience using Microsoft Office 365, ABILL, and Shopify.
Experience
Work history, roles, and key accomplishments
Receptionist
Serena Hotel
Oct 2023 - Sep 2025 (1 year 11 months)
Managed reception and guest orientation, handled telephone calls and emails, performed cash management and invoicing, and utilized computer skills.
Cashier
Extra Service for Life Bonamousadi
Jan 2023 - Oct 2023 (9 months)
Handled cash collection procedures, recorded item sales, reconciled cash registers, monitored stock, and managed deliveries.
Manager
ETS LECOINSKIN COSMETIC
Nov 2022 - May 2023 (6 months)
Managed correspondence, stock, customer relations, and team leadership. Handled prospecting and customer loyalty initiatives.
Cashier
KMC K MY CHOICE
Feb 2022 - Jan 2023 (11 months)
Handled cash collection procedures, recorded item sales, reconciled cash registers, monitored stock, and managed deliveries using Shopify.
Waitress
KMC K MY CHOICE
Jan 2021 - Feb 2022 (1 year 1 month)
Provided customer management and teamwork, using ABILL and Shopify for order taking.
Virtual Assistant / Customer Support
Jasmine Bissa Esso
Responsible for administrative coordination and operational monitoring, contributing to the improvement of company efficiency.
Education
Degrees, certifications, and relevant coursework
Insam Douala
Higher National Diploma, Sales and Marketing
2019 - 2021
Pursued an HND in Sales and Marketing from Insam Douala from 2019 to 2021.
Lycée d'Etoug-Ebe
GCE Advanced Level, General Studies
2018 - 2019
Completed the GCE Advanced Level at Lycée d'Etoug-Ebe from 2018 to 2019.
Faith Comprehensive School
GCE Ordinary Level, General Studies
2017 - 2018
Completed the GCE Ordinary Level at Faith Comprehensive School from 2017 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Job categories
Skills
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