I am a motivated and adaptable individual with a strong background in customer service. I am seeking a dynamic environment at Support Ninja where I can utilize my excellent communication skills and contribute to the success of the team. During my time at McDonald's, I served as a Crew Trainer, where I trained new hires on policies and procedures, ensuring a successful onboarding process. At Queen City Laundry, I worked as a Laundry Attendant, operating industrial laundry equipment and maintaining cleanliness standards. I always strive to exceed customer expectations and ensure their satisfaction with the service they receive.
I am currently pursuing a degree in Psychology at the University of Cincinnati, which has further enhanced my ability to understand and connect with people. I have excellent verbal and written communication skills, allowing me to effectively communicate with customers and colleagues. I am highly customer-oriented and can adapt and respond to various customer needs. I am also proficient in PC operation and navigation, with familiarity in CRM systems and practices. I am a quick learner and have strong multitasking and time management abilities, enabling me to thrive in fast-paced environments. I approach problem-solving with a proactive mindset, always seeking solutions to challenges.
