Open to opportunities

Amanda Prenger

@amandaprenger

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Aspiring customer service professional with a passion for helping others.

United States

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What I'm looking for

I am looking for a role that allows me to engage with customers, develop my skills, and grow within a supportive team environment.

As a recent high school graduate, I am eager to embark on my professional journey in customer service. My experiences at Walmart and King Soopers have equipped me with valuable skills in teamwork, communication, and problem-solving. I thrive in environments where I can interact with people and contribute positively to their experiences.

At Walmart, I began as an Apparel associate, where I learned the importance of maintaining a clean and organized space while collaborating with my team. Transitioning to a Courtesy Clerk at King Soopers allowed me to further develop my customer service skills, particularly enjoying my time at the cash register. Currently, I serve as a Front End Academy Trainer at Walmart, where I assist in training new cashiers and ensuring smooth operations at the front end. This role has deepened my understanding of management and leadership.

Experience

Work history, roles, and key accomplishments

Current

Front End Academy Trainer

Current

Walmart

Aug 2021 - Present (3 years 10 months)

Acted as an assistant supervisor, providing training and extending knowledge to cashiers and money services associates. Managed breaks, monitored operational needs, and performed daily till check-ins/outs and audits.

Training Supervisor Customer Service Cash Management Auditing Problem Solving Team Leadership

Courtesy Clerk

King Soopers

Mar 2021 - Present (4 years 3 months)

Managed shopping cart retrieval and bagged groceries for customers. Occasionally operated the cash register, which was a preferred duty due to direct customer engagement.

Customer Service Teamwork Communication

Apparel Associate

Walmart

May 2019 - Present (6 years 1 month)

Maintained department cleanliness and organization, ensuring returns were processed and larger sections were zoned. Collaborated with associates and served as a backup cashier, focusing on customer interaction.

Customer Service Teamwork

Education

Degrees, certifications, and relevant coursework

Connections Academy

Highschool diploma, General Studies

Completed a comprehensive high school curriculum, earning a diploma. Focused on foundational subjects to prepare for future academic or professional pursuits.