Looking for a job

Jashanpreet Kaur

@jashanpreetkaur2

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I lead customer-focused retail and hospitality teams while creating social content.

Germany

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What I'm looking for

I'm looking for a customer-focused retail, hospitality, or digital marketing role where I can lead teams, improve service quality, and apply my social media and content creation skills.

I've led shifts at Goldies in Berlin, coordinating teams, managing shift revenue, and maintaining service and quality standards.

Across Thoben Backwerk, Bürgermeister, and Power People, I've handled active sales, customer advice, upselling, cash operations, complaint management, and fast-paced service.

I'm also building digital marketing capability through a postgraduate diploma, Google Analytics, Meta Blueprint, and HubSpot Content Marketing, including a social media campaign for Café Morgenrot.

Experience

Work history, roles, and key accomplishments

Current

Verkäuferin

Current

Thoben Backwerk

Jan 2025 - Present (1 year 10 months)

Verkauf von Backwaren und Kaffeespezialitäten, Kundenberatung, Kassenführung sowie Sicherstellung von Servicequalität und Hygienestandards.

Verkauf Kundenberatung Kassenführung Service quality Hygiene Standards

Shiftleader

Goldies

Jan 2024 - Jan 2026 (2 years)

Verantwortlich für Schichtumsatz, aktive Kundenberatung, Teamkoordination und Sicherstellung von Service- und Qualitätsstandards.

Schicht and Einsatzplanung Umsatzverantwortung Kundenberatung Team Coordination Service quality

Assistant Shiftleader

Bürgermeister

Jan 2022 - Dec 2024 (2 years 11 months)

Unterstützung der Schichtleitung, Verkauf & Upselling, Beschwerdemanagement, Arbeiten unter Zeitdruck.

Schichtleitung Verkauf Upselling Beschwerdemanagement Time Management

Servicekraft

Power People GmbH

Jan 2022 - Dec 2023 (1 year 11 months)

Kundenservice, Kassenbedienung, Bestellannahme und Servicequalität.

Kundenservice Kassenbedienung Bestellannahme (End To End)Service quality

Education

Degrees, certifications, and relevant coursework

Postgraduate Diploma in Digital Marketing

Postgraduate Diploma, Digital Marketing

Completed a Postgraduate Diploma in Digital Marketing in 2023, covering online marketing strategies, social media, Google Ads, consumer behavior, and performance analysis.

Bachelor of Commerce

Bachelor of Commerce, Commerce

2016 - 2019

Earned a Bachelor of Commerce from 2016 to 2019, with coursework in business administration, marketing, accounting, financial management, and corporate leadership.