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Jarrar Hassan

@jarrarhassan

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I build conversational AI, voice agents, and RAG platforms that improve digital customer experiences.

Pakistan

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What I'm looking for

I'm looking to build and scale customer-facing conversational AI, voice AI, and RAG products where measurable digital experience improvements, responsible AI governance, and cross-functional leadership matter.

I've delivered 100+ conversational AI and automation solutions through Dottek for 35+ businesses across healthcare, legal, insurance, and financial services, driving 50–60% efficiency gains.

At Afiniti, supporting AT&T and Verizon, I built an LLM chatbot for data scientists that accelerated ML deployment by 60% and contributed to an estimated USD 150M client revenue impact. I also designed conversational testing that raised release reliability from 92% to 98% while halving release cycles.

I build production voice AI, RAG chatbots, CRM integrations, and governed automation workflows, while translating complex AI concepts into practical roadmaps for business leaders.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder & AI Solutions Lead

Current

Dottek

Dec 2022 - Present (3 years 9 months)

Co-founded and led AI solutions delivery, architecting production voice AI platforms and multi-turn conversational flows. Managed vendor lifecycle and CRM integrations with compliance pre-screening.

Lang Chain RAG VectorDB Pipecat LiveKit Retell VAPI Twilio Salesforce HubSpot GoHighLevel GDPR CCPA

AI Software Engineer – R&D

Afiniti

Feb 2025 - Dec 2025 (10 months)

Built LLM conversational chatbot for Data Scientists, accelerating ML deployment by 60% and impacting ~USD 150M client revenue. Designed NLP-driven conversational testing system improving release reliability from 92% to 98%.

LLM NLP Conversational AI Testing Vendor Assessment Compliance Scalability

AI Advocate – R&D

Afiniti

Apr 2024 - Feb 2025 (10 months)

Led conversational AI adoption change management, achieving 75% org-wide usage increase in 6 months. Built vendor evaluation and risk framework with Privacy, Security & Compliance teams.

Change Management Vendor Evaluation Risk Frameworks Customer Journey Mapping Service Blueprinting Ethical AI

Data Engineer

TenX

Dec 2022 - Aug 2023 (8 months)

Redesigned ETL pipelines, resolved 120+ critical data issues, and improved data accessibility by 40% with compliance-aligned governance controls. Enforced schema validation and data governance standards for audit readiness.

ETL Data Governance Schema Validation Compliance data accessibility

Education

Degrees, certifications, and relevant coursework

GIK Institute of Engineering Sciences and Technology

Bachelor of Engineering, Electrical Engineering (Electronics)

2016 - 2021

Activities and societies: Head, Literary & Debating Society Philosophy Club; Editor, Scribes (University Writing Newsletter & Magazine); Captain, Football Team; Badminton Team.

B.E. Electrical Engineering (Electronics) from GIK Institute of Engineering Sciences and Technology, 2016–2021. Led the Literary and Debating Society Philosophy Club, edited the university newsletter, and captained the football and badminton teams.