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Jannah Andaloc

@jannahandaloc

Business operations assistant at a nursing education business, automating customer workflows and supporting a 100,000+ customer base.

Philippines

Message

I support day-to-day operations for a nursing education and review business serving a customer base of 100,000+ in 2025. I manage customer records, payments, digital product delivery, and recurring workflows, and built a Notion study-tracking system for customers.

At PADDLE TO GO, I manage listings, pricing, inventory, and order status across 24 active SKUs while handling customer inquiries. Previously, at LENSFOLK CDO, I coordinated rental bookings and built an automated booking workflow and an admin hub.

Experience

Work history, roles, and key accomplishments

Current

E-commerce Operations Assistant

Current

Paddle To Go

Sep 2026 - Present (1 month)

Managed product listings, pricing, inventory, and order status across 24 active SKUs. Handled customer inquiries and built an internal admin system for tracking inventory, orders, and profit.

Inventory Management E Commerce Operations Customer Support Canva Google Sheets

Current

Business & Content Operations Specialist

Current

Private Client

Feb 2024 - Present (2 years 8 months)

Managed day-to-day business operations, including order processing, customer records, payment tracking, and digital product delivery. Coordinated email, appointments, and follow-ups, and managed automated workflows using Zapier and Make.

Business Operations Workflow Automation Zapier Make Notion Content Operations Customer Support Google Sheets

Operations & Customer Support Assistant

Lensfolk CDO

Oct 2025 - Jul 2026 (9 months)

Coordinated 180 rental bookings across 2 cameras, maintaining accurate customer records and schedules. Built an automated booking workflow using Tally, Zapier, and Make, and developed the business booking website.

Operations Management Customer Support Workflow Automation Tally Zapier Make Website Building