Looking for a job

Janice Yap

@janiceyap

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I support retail sales, customer engagement, and daily business operations.

Malaysia

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What I'm looking for

I'm looking for opportunities in business development, marketing, operations, or management where I can support business activities, engage customers, and build practical experience.

I've supported customer sales and store operations at Kate Spade in Kuala Lumpur, helping customers find suitable products while assisting with inventory management, stock checks, and daily workflow.

At Cosas United in Penang, I recommended luggage solutions based on travel needs, usage requirements, and budgets. I'm pursuing a Bachelor of Entrepreneurship and interested in business development, marketing, operations, and management roles.

Experience

Work history, roles, and key accomplishments

Sales Assistance

Kate Spade

Dec 2025 - Jan 2026 (1 month)

Assisted customers with product enquiries and purchases by understanding their needs and providing suitable recommendations. Supported inventory management, stock checks, and daily store operations to ensure a smooth workflow.

Customer Engagement Sales Support Inventory Management Communication Skills

Luggage Sales Associate

Cosas United

Sep 2025 - Oct 2025 (1 month)

Consulted customers to recommend suitable luggage solutions based on travel needs, usage requirements and budget considerations. Communicated product features effectively and managed sales transactions while maintaining positive customer relationships.

Customer Engagement Sales Support Communication Skills Transaction Management

Education

Degrees, certifications, and relevant coursework

Tunku Abdul Rahman University of Management & Technology

Bachelor of Entrepreneurship (Honours), Entrepreneurship

2025 -

Pursuing a Bachelor of Entrepreneurship (Honours) with relevant studies in Franchise Management, Managing Business Growth, and Global Entrepreneurship.