Janhvi Shinde

I’m a Senior Quality Engineer with 5 years of manual testing expertise across ServiceNow and Salesforce, focused on building reliable quality signals from story intake through defect closure. I’ve consistently delivered “zero defect leakage across multiple releases” by pairing disciplined execution with strong acceptance-criteria thinking.

For the past 1.5+ years, I’ve functioned as an unofficial QA Lead, owning client-facing story analysis, test effort estimation, and team coordination across 4 engineers. I’ve been the sole QA representative in weekly client demo calls—sharing test coverage, defect status, and release readiness insights—and I provide go/no-go input by flagging open defects and confirming sprint closure readiness.

My impact shows up in large-scale regression and operational improvements. I’ve led end-to-end regression across multiple ServiceNow upgrade cycles (including two ServiceNow upgrade cycles) and used qTest library optimization to reduce 2,600 test cases to 1,800 while improving coverage mapping by 31%.

I’m also actively building AI evaluation and prompt engineering skills, targeting Senior QA and QA Lead roles in AI-first, product-led organizations. I’m energized by teams that treat testing as a product enabler—strong collaboration, clear communication, and measurable outcomes—so quality keeps getting smarter with every release.