Looking for a job

Janet King'oo

@janetkingoo

Message

Experienced in medical billing, insurance claims, and virtual health admin support.

Kenya

Message

What I'm looking for

I'm seeking a full-time remote role in medical billing, virtual assistance, or health records. I want to support a team that values accuracy, confidentiality, and effective communication in healthcare operations.

Hi! I’m Janet — a highly experienced health records and admin professional with a strong background in medical billing, patient registration, insurance vetting, and EMR systems. I have supported NGOs, private hospitals (M.P. Shah and Avenue healthcare), and public healthcare facilities, working with both local and international insurers like Cigna, Allianz, and AXA.

I’m currently working at Avenue Hospital as a receptionist and billing specialist, and I’m seeking full-time or part-time remote work in medical coding, billing, virtual assistance, or health admin roles. I’m tech-savvy, reliable, and thrive in fast-paced, multi-tasking environments — whether in-person or virtual.

Available immediately | Full-time remote | Flexible with time zones | EMR + Insurance Billing + Reception + Data Quality

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Avenue Hospital

Jan 2025 - Jan 2025 (0 months)

Registered and guided patients at a busy hospital front desk. Handled consultation billing, external lab referrals, and insurance verification (NHIF & private insurers).

Patient Registration Billing Insurance Verification Hospital Management Information System (HMIS)Data Entry Customer Service Communication Confidentiality Allianz Cigna

Civic Educator – SPARKe Project

Health Rights Advocacy Forum (HERAF)

Oct 2021 - Mar 2023 (1 year 5 months)

Conducted grassroots training on healthcare rights, county budgeting, and social protection. Developed community training manuals and scorecard reports.

Community Engagement Training Manual Development Data Collection KOBO Advocacy Report Writing Government Relations Social Protection Healthcare Rights

Health Records and Information Officer

Centre for Health Solutions – Kenya

Jan 2020 - Sep 2021 (1 year 8 months)

Transitioned three health facilities from paper to EMR systems (KenyaEMR, IQCare). Managed patient records, ensured data quality, and generated reports for KHIS/DATIM.

EMR Systems KenyaEMR IQCare Patient Records Management Data Quality Reporting KHIS DATIM HIV TB Patient Tracking Viral Load Monitoring

Health Records Volunteer

Masinga Sub-County Hospital

Oct 2019 - Jan 2020 (3 months)

Maintained patient records, compiled MoH 731 reports, and updated registries. Handled appointment scheduling, insurance verification, and DHIS2 data reporting.

Patient Records MoH 731 Reports Registries Appointment Scheduling Insurance Verification DHIS2 Data Reporting Medical Documentation Healthcare Administration Data Management patient records

Medical Records Documentation Officer

M.P Shah Hospital

Apr 2019 - Jul 2019 (3 months)

Digitized physical records and pre-admitted patients into EMR. Verified insurance approvals and supported patient admissions and billing.

Medical Records EMR Insurance Verification Patient Admissions Billing Data Digitization Healthcare Administration Documentation Patient Support Data Entry

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

BSc., Health Records and Information Management

2014 - 2018

Completed a Bachelor of Science degree in Health Records and Information Management. Gained comprehensive knowledge in managing health data, information systems, and related technologies.