I'm seeking a full-time remote role in medical billing, virtual assistance, or health records. I want to support a team that values accuracy, confidentiality, and effective communication in healthcare operations.
Janet King'oo
@janetkingoo
Experienced in medical billing, insurance claims, and virtual health admin support.
What I'm looking for
Hi! I’m Janet — a highly experienced health records and admin professional with a strong background in medical billing, patient registration, insurance vetting, and EMR systems. I have supported NGOs, private hospitals (M.P. Shah and Avenue healthcare), and public healthcare facilities, working with both local and international insurers like Cigna, Allianz, and AXA.
I’m currently working at Avenue Hospital as a receptionist and billing specialist, and I’m seeking full-time or part-time remote work in medical coding, billing, virtual assistance, or health admin roles. I’m tech-savvy, reliable, and thrive in fast-paced, multi-tasking environments — whether in-person or virtual.
Available immediately | Full-time remote | Flexible with time zones | EMR + Insurance Billing + Reception + Data Quality
Experience
Work history, roles, and key accomplishments
Receptionist
Avenue Hospital
Jan 2025 - Jan 2025 (0 months)
Registered and guided patients at a busy hospital front desk. Handled consultation billing, external lab referrals, and insurance verification (NHIF & private insurers).
Civic Educator
HERAF
Oct 2021 - Mar 2023 (1 year 5 months)
Trained marginalized groups on healthcare rights and service access, developed training materials, and collected health data using KOBO to inform policy improvement reports.
Civic Educator – SPARKe Project
Health Rights Advocacy Forum (HERAF)
Oct 2021 - Mar 2023 (1 year 5 months)
Conducted grassroots training on healthcare rights, county budgeting, and social protection. Developed community training manuals and scorecard reports.
Health Records and Information Officer
Centre for Health Solutions – Kenya
Jan 2020 - Sep 2021 (1 year 8 months)
Transitioned three health facilities from paper to EMR systems (KenyaEMR, IQCare). Managed patient records, ensured data quality, and generated reports for KHIS/DATIM.
Health Records Officer
Centre for Health Solutions
Jan 2020 - Sep 2021 (1 year 8 months)
Digitized records and implemented EMR across three facilities, managed MoH tools and DHIS reporting, and improved data quality ratings for KHIS/DATIM submissions.
Health Records Volunteer
Masinga Sub-County Hospital
Oct 2019 - Jan 2020 (3 months)
Maintained patient records, compiled MoH 731 reports, and updated registries. Handled appointment scheduling, insurance verification, and DHIS2 data reporting.
Medical Records Documentation Officer
M.P Shah Hospital
Apr 2019 - Jul 2019 (3 months)
Digitized physical records and pre-admitted patients into EMR. Verified insurance approvals and supported patient admissions and billing.
Medical Records Officer
M.P Shah Hospital
Apr 2019 - Jul 2019 (3 months)
Performed EMR data entry, insurance pre-approvals, and patient file digitization while assisting admissions and billing processes to improve record accuracy.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture and Technology
BSc., Health Records and Information Management
2014 - 2018
Completed a Bachelor of Science degree in Health Records and Information Management. Gained comprehensive knowledge in managing health data, information systems, and related technologies.
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Health Records and Information Management
2014 - 2018
Completed a Bachelor of Science in Health Records and Information Management with coursework and practical training in health information systems and data management.
Ndalani High School
Secondary Education, General Studies
2010 - 2013
Grade: B+ - 70 points
Completed secondary education, focusing on a broad curriculum of subjects. Achieved a strong academic performance with a B+ grade.
Ndalani High School
Kenya Certificate of Secondary Education, Secondary Education
2010 - 2013
Grade: B+ (70 points)
Completed secondary education with a B+ performance (70 points) across national examinations.
Joy Academy
Primary Education, General Studies
2001 - 2009
Grade: 333 marks
Completed primary education, building foundational knowledge across various subjects. Developed essential literacy and numeracy skills.
Joy Academy
Kenya Certificate of Primary Education, Primary Education
2001 - 2009
Grade: 333 marks
Completed primary education with a total score of 333 marks in national examinations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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