JAJanel Aitcheson
@janelaitcheson
Dedicated tour guide with excellent customer service skills.
JamaicaWhat I'm looking for
I am a passionate tour guide with extensive experience in providing exceptional customer service and ensuring memorable experiences for visitors. Currently, I work at Maxi Tours, where I have honed my skills in communication, organization, and multitasking. My role involves not only guiding tours but also managing office duties, including data entry and handling customer inquiries.
With a strong commitment to punctuality and responsibility, I thrive in high-pressure environments and take pride in my ability to connect with people from diverse backgrounds. My training as a certified tour guide has equipped me with the knowledge and skills necessary to deliver informative and engaging tours, making me a valuable asset to any tourism-focused organization.
Experience
Work history, roles, and key accomplishments
Tour Guide
Maxi Tours
Oct 2016 - Present (8 years 7 months)
As a Tour Guide and Office Attendant at Maxi Tours, I manage customer inquiries, perform data entry, and handle port dispatch duties. My role requires excellent customer service skills and the ability to work well under pressure.
Education
Degrees, certifications, and relevant coursework
Tourism Product Development Company
Certification, Tourism
2015 -
Completed certification as a Tour Guide, enhancing skills in customer service and tourism management.
Green Island High School
High School Diploma, Tourism
2004 - 2009
Completed secondary education with a focus on subjects that support a career in tourism and customer service.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
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