At Santander Digital Services, I reviewed 60–80 daily sanctions-screening alerts covering OFAC, EU, UN and PEP lists, assessing potential matches and money-laundering risks.
I also validated KYC records and customer documents for onboarding and updates, and handled claims through email and internal tickets. I worked with teams to correct data and unblock transactions.
At Western Union, I processed around 1,000 supplier invoices monthly and reconciled payable accounts, identifying and correcting discrepancies. I also handled supplier inquiries and kept payment documentation traceable.
My earlier roles included administrative back office work at EGOR, administrative assistance at NGPO Clinic, and customer service at Universal Assistance. Across these roles, I worked with customer documentation, account movements, appointments, and travel-assistance requests.
