Camila Dadi
@camiladadi
I improve compliance operations through AI adoption, quality management, and inclusive team practices.
ArgentinaWhat I'm looking for
At PwC Argentina, I lead a four-person Compliance Resource Center team handling 500–700 tickets each month, balancing quality, operational continuity, scheduling, performance management, and coaching.
I manage concurrent Agile projects in Jira, QA 40–80 tickets monthly, track daily KPIs, and facilitate weekly QA alignment with US-based stakeholders. I turn operational data into actionable insights while improving compliance workflows through AI adoption and automation.
I also champion inclusion through the Manual of Me framework and a Power BI dashboard for working-style preferences and accessibility needs. Earlier at PwC, I supported independence-policy guidance, built knowledge bases, trained new joiners, and documented compliance interactions in Salesforce and ServiceNow.
Experience
Work history, roles, and key accomplishments
Team Leadership & People Management:
Lead a team of 4 associates managing a combined volume of 500–700 tickets per month, ensuring quality standards and operational continuity across all workstreams
Oversee scheduling, absence tracking, and performance management for all direct reports
Support team members' professional growth through structured 1:1 coaching sessions, individual development plans,
Worked as Specialist 5 - Compliance Resource Center at PwC Argentina.
Worked as Specialist 4 - Compliance Resource Center at PwC Argentina.
Policy Guidance: Assist employees, managers, directors, and partners in understanding and applying independence policies via chat, email, and phone consultations, ensuring clarity and compliance with SEC, GIC, and AICPA standards.
Knowledge Base Development and Optimization: Led the creation and ongoing review of internal company knowledge bases, ensuring high-quality, accessible resources for em
Worked as Specialist - AC US Services MLP at PwC Argentina.
Worked as Customer Service Specialist at EAP LatinA.
Worked as Operadora Visa Digital Benefits Services at AXA.
Worked as Visa Officer at VFS Global.
Worked as Asesora Copy & Print Center at Staples.
Education
Degrees, certifications, and relevant coursework
ICP Coaching - Instituto de Capacitación Profesional
Tecnicatura superior en Coaching Ontológico
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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