Rocío Belén Pinto
@rocobelnpinto
Risk, Fraud and Payment Operation Analyst at Libertex, reviewing Latin American client accounts and creating manuals to improve data quality.
ArgentinaWhat I'm looking for
At Libertex, I support Risk and Compliance by reviewing and auditing accounts for Latin American clients. I verify customer data and documentation, collaborate with Fraud and AML teams on transaction investigations, and created process manuals to improve data quality and reduce account setup errors.
At Assurant, I supported insurance processes for US-based clients, processing payments and documentation and applying verification controls to account updates. I also developed procedure manuals and provided bilingual assistance in Spanish and English.
Experience
Work history, roles, and key accomplishments
Provided operational support to the Risk and Compliance area through review and auditing of accounts for Latin American clients. Collaborated with Fraud and AML teams in investigating transactions and preventing suspicious activities.
Provided operational support in insurance processes for US-based clients, handling inquiries related to coverage, payments, and data updates. Managed high-volume inbound requests and applied verification controls to ensure data accuracy.
Executive Assistance
Solution BOX SRL
Jun 2021 - Feb 2022 (8 months)
Performed administrative support tasks for partners and teams, including payment management, expense reports, and inventory control. Collaborated in coordination of internal processes and implementation of operational improvements.
Education
Degrees, certifications, and relevant coursework
National University of Quilmes
Degree in Administration, Administration
2021 - 2023
Pursued a degree in Administration at the National University of Quilmes from 2021 to 2023.
National University of Quilmes
Degree in Occupational Therapy, Occupational Therapy
2014 - 2015
Studied Occupational Therapy at the National University of Quilmes from 2014 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Job categories
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