Open to opportunities

Maria Valentina Rodriguez tovar

@mariavalentinarodrig

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AML/KYC compliance specialist with a passion for risk management.

Argentina

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What I'm looking for

I am looking for a role that values compliance and teamwork, offering opportunities for growth and innovation.

I am a dedicated professional with a strong foundation in customer service and a specialized focus on AML/KYC compliance. Since 2017, I have cultivated my expertise in the cryptocurrency sector, where I have successfully managed risk assessments, handled fraud detection, and ensured adherence to regulatory standards. My experience spans over two years, during which I have developed a keen ability to reduce false positives in fraud systems and enhance transaction analysis.

Currently, I serve as a Conflicts Management Analyst at Baker McKenzie, where I conduct Enhanced Due Diligence (EDD) to assess risks and ensure compliance with AML/KYC regulations. My role involves analyzing high-risk entities and leveraging advanced fraud detection tools to identify potential red flags. I pride myself on my collaborative approach, working closely with legal and compliance teams to resolve risk-related issues efficiently while monitoring global AML/CFT regulations to strengthen compliance frameworks.

Previously, I worked as a KYC Analyst at Gate.io, where I verified various documents to ensure compliance and utilized advanced detection tools to identify fraudulent documentation. My background in customer support has equipped me with strong communication and problem-solving skills, allowing me to deliver exceptional service and foster a positive work environment. I am committed to continuous improvement and thrive in cross-functional teams, always seeking to enhance workflows and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Conflicts Management Analyst

Current

Baker Mckenzie

Nov 2024 - Present (7 months)

Conducted Enhanced Due Diligence (EDD) to assess risks and ensure AML/KYC compliance. Analyzed high-risk entities and leveraged fraud detection tools to identify red flags. Identified and mitigated reputational and financial risks before client onboarding.

KYC Fraud Detection Risk Mitigation Due Diligence Regulatory Compliance

KYC Analyst

Gate.io

Jul 2023 - Nov 2024 (1 year 4 months)

Verified various documents, including ID cards and passports, to ensure compliance with AML/KYC regulations. Utilized advanced detection tools to identify fraudulent documentation, contributing to timely risk prevention. Prepared and presented resolved cases to internal teams, collaborating across departments to ensure accurate case closure and adherence to internal policies.

KYC Fraud Detection Due Diligence Case Management

Customer Support Analyst

Gate.io

Jul 2022 - May 2024 (1 year 10 months)

Collaborated across teams to prepare and submit resolved cases, ensuring prompt follow-up and closure. Delivered real-time support to customers facing transactional or account issues, facilitating smooth resolutions and achieving high satisfaction levels.

Case Management Problem Solving Communication Interpersonal Skills

Customer Support Agent

Konecta at Santander Rio Bank

Jan 2020 - Jul 2022 (2 years 6 months)

Provided customer support via chat for banking products, including loans, credit cards, and accounts. Met sales targets through effective cross-selling and resolved issues, including fraud prevention.

Customer Support Sales Fraud Prevention Chat Support

Education

Degrees, certifications, and relevant coursework

University Flores (UFLO)

Psychologist, Psychology

Currently pursuing a degree in Psychology at UFLO, gaining foundational knowledge in human behavior and analytical skills applicable to various professional fields. This ongoing education complements my professional experience by enhancing my understanding of decision-making and communication.

Secondary School

High School Diploma, General Studies

Completed secondary education, building a strong academic foundation and developing essential skills in various subjects. This period provided a comprehensive learning experience, preparing me for further academic and professional pursuits.