JVJanardhanan VS
@janardhananvs
Engineering Manager with 9 years of experience in scalable solutions.
IndiaWhat I'm looking for
I am an Engineering Manager with over 9 years of experience in designing and developing highly scalable data-intensive microservices and distributed systems. My journey has been marked by a strong focus on building scalable solutions, particularly in the realms of AI and product development. I have successfully managed teams and projects, ensuring that we deliver high-quality products that meet customer needs.
At Exotel Techcom, I developed an AI-powered Conversation Quality Analysis tool from scratch, achieving over 90% accuracy and significantly reducing manual QA efforts. My leadership in revamping the Chatbot product not only enhanced user experience but also stabilized operations during a major organizational merger. I pride myself on my ability to communicate effectively with cross-functional teams and stakeholders, ensuring alignment and success across various projects.
Throughout my career, I have demonstrated a commitment to innovation and efficiency, implementing process improvements that have led to significant cost reductions and enhanced customer satisfaction. I am passionate about mentoring my team and fostering an environment of growth and collaboration.
Experience
Work history, roles, and key accomplishments
Engineering Manager
Exotel Techcom
Aug 2023 - Present (1 year 10 months)
Managed a team of 10 members across 4 products in the Chatbot and GenAI space. Designed and built an AI powered Conversation Quality Analysis tool from scratch, achieving 90% accuracy and onboarding high profile customers. Led the team to deliver the v8 release of the Chatbot product, a major revamp enhancing user experience.
Software Development Engineer III
Exotel Techcom
Aug 2018 - Aug 2023 (5 years)
Implemented a RAG application providing a chatbot based search interface to internal knowledge sources using LLM. Ideated, designed, and implemented a Data platform from scratch with an ingestion pipeline including Hadoop, Spark, and Gobblin. Scaled the Kafka to HDFS pipeline to support a throughput of 100,000 records/sec and set up visualizations in Quicksight.
Software Engineer II
AppViewX
Jun 2016 - Aug 2018 (2 years 2 months)
Worked on revamping code and migrating to a new architecture. Assisted in implementing a new licensing system with zero downtime. Expedited implementing the ACF module and migration of older ACF.
Education
Degrees, certifications, and relevant coursework
United Institute of Technology
Bachelor of Engineering, Computer Science and Engineering
2012 - 2016
Studied the Bachelor of Engineering degree with a focus on Computer Science and Engineering. Gained foundational knowledge in core engineering principles and specialized topics within the field.
Tech stack
Software and tools used professionally
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