Janardhanan VS

I am an Engineering Manager with over 9 years of experience in designing and developing highly scalable data-intensive microservices and distributed systems. My journey has been marked by a strong focus on building scalable solutions, particularly in the realms of AI and product development. I have successfully managed teams and projects, ensuring that we deliver high-quality products that meet customer needs.

At Exotel Techcom, I developed an AI-powered Conversation Quality Analysis tool from scratch, achieving over 90% accuracy and significantly reducing manual QA efforts. My leadership in revamping the Chatbot product not only enhanced user experience but also stabilized operations during a major organizational merger. I pride myself on my ability to communicate effectively with cross-functional teams and stakeholders, ensuring alignment and success across various projects.

Throughout my career, I have demonstrated a commitment to innovation and efficiency, implementing process improvements that have led to significant cost reductions and enhanced customer satisfaction. I am passionate about mentoring my team and fostering an environment of growth and collaboration.