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Jamilah NamuliJN
Looking for a job

Jamilah Namuli

@jamilahnamuli

Virtual assistant candidate with customer support experience at SPICY FAST FOODS RESTAURANT and organized research in Excel.

Uganda
Message

What I'm looking for

I'm seeking an entry-level Virtual Assistant opportunity where I can provide dependable administrative and customer support while continuing to develop my skills.

At SPICY FAST FOODS RESTAURANT, I welcome customers, confirm orders, process cash and electronic payments using POS systems, and maintain transaction records. I also respond to customer concerns and refer issues when needed.

At CHILLIES RESTAURANT, I processed payments, answered billing questions, and maintained daily sales and transaction records. I provided customer service in a busy environment.

For my virtual assistant portfolio projects, I researched Kampala hotels and conference facilities and organized verified contact and facility information in Microsoft Excel. I also created sample customer responses and practiced inbox management, including knowing when to request more information or escalate an issue.

Experience

Work history, roles, and key accomplishments

SR
Current

Waitress & Cashier

Spicy Fast Foods Restaurant

Mar 2026 - Present (7 months)

Welcome customers and respond professionally to their requests and enquiries. Take and confirm customer orders accurately, process payments using POS systems, and maintain accurate transaction records.

CR

Full-Time Cashier

Chillies Restaurant

Jan 2024 - Mar 2025 (1 year 2 months)

Processed customer payments accurately using POS systems and responded to billing questions. Maintained daily sales records and handled cash responsibly in a busy environment.

Education

Degrees, certifications, and relevant coursework

YM

YMCA Mukono

Diploma, Fashion and Design

2022 - 2023

Completed a Diploma in Fashion and Design at YMCA Mukono from 2022 to 2023.

BS

Bweyogerere Secondary School

Uganda Advanced Certificate of Education (UACE), General Education

2019 - 2020

Completed the Uganda Advanced Certificate of Education (UACE) at Bweyogerere Secondary School from 2019 to 2020.

BS

Bweyogerere Secondary School

Uganda Certificate of Education (UCE), General Education

2018 - 2018

Completed the Uganda Certificate of Education (UCE) at Bweyogerere Secondary School in 2018.

Tech stack

Software and tools used professionally

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