Jamila Carter

JC

Open to opportunities

Jamila Carter

@jamilacarter

Project Supervisor coordinating software delivery and operational efficiency across cross-functional teams.

Trinidad and Tobago

What I'm looking for

I’m looking for a role where I can coordinate multiple initiatives end-to-end—tracking delivery, risks, and KPIs—while aligning clients and cross-functional teams and continuously improving processes.

I coordinate multiple software development projects at InfoStore Solutions Inc., keeping milestones, deliverables, and deadlines on track. I maintain project schedules, status reports, risk registers, and documentation, and I run sprint reviews and progress meetings while capturing decisions and action items.

Before that, I managed daily customs brokerage operations for Benson Douglas Customs Brokerge—supervising teams, verifying import/export documentation, ensuring compliance with Trinidad and Tobago Customs and Excise regulations, and resolving issues like discrepancies, delays, and release timelines. I’ve also led field operations for fiber broadband, IPTV, and voice service delivery at Ampliа Communications Ltd., coordinating technicians, monitoring operational KPIs, and driving process improvements.

Experience

Work history, roles, and key accomplishments

II

Current

Project Supervisor

Current

Infostore Solutions Inc.

Aug 2023 - Present (3 years)

Coordinate multiple software development projects, monitor progress, facilitate communication, and manage documentation to ensure timely delivery.

Project Management Sprint Reviews Risk Management UAT coordination KPI Reporting Process Improvement Stakeholder Communication

BB

Operations Manager

Benson Douglas Customs Brokerage

Oct 2018 - Jul 2023 (4 years 9 months)

Oversee daily customs brokerage operations, supervise staff, ensure compliance with regulations, and resolve customs-related issues.

Customs Brokerage Compliance Import export documentation Staff Supervision Process Improvement KPI Analysis

AL

Process Coordinator

Amplia Communications Ltd

Mar 2015 - Oct 2018 (3 years 7 months)

Supervise daily operations for fiber broadband, IPTV, and voice services, coordinate field technicians, and ensure service quality.

Operations Supervision Field Technician KPI Tracking Fault Management Safety Compliance

CC

Operations Officer

Columbus Communications

Feb 2014 - Feb 2015 (1 year)

Oversee day-to-day operations for internet, cable TV, and voice services, monitor network performance, and coordinate with technical teams.

Network Monitoring Service Delivery Scheduling Escalation Handling Process Improvement

Education

Degrees, certifications, and relevant coursework

SB

SBCS

Bachelor of Business Administration, Business Administration

Pursuing a Bachelor's of Business Administration degree from SBCS, expected completion in 2027.

Tech stack

Software and tools used professionally

Port

Interested in hiring Jamila?

You can contact Jamila and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!