Jamie Quinones
@jamiequinones
Senior UX and product designer driving user-centered solutions for complex domains.
What I'm looking for
I am a Senior UX and Product Designer with over a decade of experience delivering human-centered digital products across finance, healthcare, pharma, and e-commerce. I translate complex business and regulatory requirements into clear, usable solutions through research, design strategy, and cross-functional collaboration.
I lead design sprints, workshops, and end-to-end UX delivery from discovery through validation and handoff, and have improved outcomes such as reducing client call volumes and raising client satisfaction scores. I craft design systems, prototypes, and accessibility-compliant interfaces while partnering closely with product managers, researchers, and engineers.
I am passionate about driving digital transformation and adopting emerging tools like generative AI to accelerate research and design decisions, helping organizations secure executive buy-in and deliver measurable operational improvements.
Experience
Work history, roles, and key accomplishments
Led design sprints and cross-functional workshops to drive human-centered solutions in regulated finance; improved Tax Forms UX reducing client call volume by 6% and raising satisfaction from 2.4 to 4.5. Supported end-to-end UX delivery across tax, trading, and cost-basis experiences to reduce support escalations.
Senior Design Consultant
Liquid Hub
Sep 2015 - Jan 2018 (2 years 4 months)
Advised Fortune 500 clients in finance, pharma, healthcare, and biotech on research-driven UX strategies for enterprise dashboards and internal tools, improving advisor task efficiency ~10% and securing executive funding via AI/big-data adoption mapping.
Partnered with enterprise clients (UBS, CIBC, Thomson Reuters) to design e-commerce platforms and dashboards, clarifying requirements and optimizing user flows to support large-scale digital initiatives and business development.
Education
Degrees, certifications, and relevant coursework
Art Institute of Philadelphia
Bachelor of Science, Design
Completed a Bachelor of Science focusing on design-related studies at the Art Institute of Philadelphia.
Availability
Location
Authorized to work in
Website
jamieqdesign.myportfolio.comPortfolio
jamieqdesign.myportfolio.comJob categories
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