Seeking a senior-level role in legal operations, litigation management, compliance, risk, investigations, or program management. I bring extensive in-house experience managing complex litigation, outside counsel, legal spend, reporting, legal technology, process improvement, and teams. I value autonomy, meaningful responsibility, and collaborative problem-solving.
Jamie Pink
@jamiepink
I lead legal operations, risk strategy, and process improvements across complex business matters.
What I'm looking for
At Acrisure, I oversee a national portfolio of 250+ active litigation matters, partnering with outside counsel and internal teams to align legal strategy with the company’s risk philosophy.
I’ve built practical legal and business operations experience across litigation, contracts, asset recovery, process improvement, technology implementation, and cross-functional initiatives. My work includes creating liability assessment processes, supporting outside-counsel RFPs, implementing contract lifecycle management, leading compliance training initiatives, and improving high-volume workflows.
I do my best work when a complex problem needs to be understood, organized, and moved forward. I bring sound judgment, strategic thinking, and an independent, practical approach to turning complicated information into action.
Experience
Work history, roles, and key accomplishments
Promoted to oversee a national litigation portfolio of 250+ active matters, including insurance defense, contract disputes, trademark infringement, and restrictive covenant cases. Serve as the primary liaison with outside counsel from engagement through resolution, coordinating fact-gathering, facilitating witness interviews, and ensuring strategies align with the company’s risk philosophy. Lead a
Serve as Secretary for all Lake Effect Horse Show (LEHS) events held at Meadowview Farm, playing a central role in planning and executing each competition during the summer season. Manage show entries, prepare schedules, and coordinate with participants, trainers, and exhibitors to ensure a smooth, enjoyable event experience. Maintain all records for the season, including managing and tracking poi
Provided contract negotiation, review, and execution support to a team of in-house attorneys, ensuring compliance with company policies and regulatory requirements. Drafted and redlined contracts, facilitated internal approvals, and maintained accurate records while partnering with internal business groups to align contract terms with operational needs.
- Managed timelines and deliverables to mee
Independently managed 50+ active cases assigned by 10+ partners, balancing competing deadlines with precision and efficiency. Oversaw all aspects of probate and trust administration, from drafting pleadings and preparing financial accountings to coordinating real estate sales and resolving title issues. Provided empathetic guidance to clients during sensitive matters, including Medicaid applicatio
Reported directly to the Vice President of Asset Recovery and the bank’s General Counsel, overseeing portfolios of past-due loans, troubled debt accounts, suspicious/fraudulent transactions, and litigation matters. Managed borrower communications, repayment negotiations, and coordination with loan officers to resolve delinquent accounts.
- Monitored and managed daily overdraft accounts, past-due
Served as Supervising Paralegal, overseeing support staff efficiency and work quality by assigning tasks, staffing projects, and tracking progress. Implemented operational improvements to maximize the use of underutilized software, streamlining workflows for a docket of 130+ insurance defense civil cases.
- Provided hands-on support to reduce workload bottlenecks and maintain timely case progress
Determined eligibility for state assistance programs, including SNAP benefits (formerly Food Stamps), Medicare, Emergency Service Programs, and Child Care, using MI Bridges software and in accordance with government policies. Conducted in-person and phone interviews, verified documentation, and collaborated with community agencies to connect recipients with resources.
- Investigated suspected pro
Managed a high-volume, multi-state portfolio of consumer debt litigation cases, ensuring compliance with jurisdiction-specific court rules and deadlines. Acted as a key liaison between attorneys, court personnel, and clients to facilitate efficient case progression from filing through resolution.
- Conducted asset and liability research to inform legal strategy and settlement negotiations.
- Prep
Short-term, on-call traveling teller role taken immediately after earning my BBA and before transitioning full-time into a paralegal position. Assisted members with deposits, withdrawals, loan payments, account transfers, and money orders, ensuring accuracy and compliance with bank policies.
- Delivered service aligned with the institution’s 5 Star Customer Service Promise: greet with a smile, ad
Erin Doran, Assistant Manager American Eagle Outfitters: "Jamie is a very quick learner and is very eager to take on more responsibilities, and is very capable of handling those responsibilities, Jamie displayed her ability to coach, train and motivate her fellow associates on many occasions. Jamie’s enthusiasm and eagerness to succeed have been a benefit to herself, to my business, and would be
Trisha Treat, Owner Tahiti Tan Tanning Salons: "Jamie is extremely reliable, trustworthy, and professional. Jamie always went above and beyond what was asked of her. She distinguished herself as a top employee very early on. Her work ethic and dedication to the company are highly valued."
Tonya Christiansen, Owner Must Love Dogs Boutique: "I am a small business owner and Jamie was my first employee. It was difficult for me to turn over my life’s work to someone else for the first time but I’m glad that it was Jamie.
She is reliable, smart, trustworthy and a great problem solver. In addition to that, she was also great with our customers. They would quite often report back to
Education
Degrees, certifications, and relevant coursework
Grand Valley State University
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
2005 - 2009
Grand Valley State University
Bachelor of Business Administration, Marketing
2005 - 2009
Bachelor of Business Administration in Marketing from Grand Valley State University from 2005 to 2009.
Spring Lake High School
2001 - 2005
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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