Open to opportunities

Ira Gifford

@iragifford

Message

I improve legal operations, vendor performance, compliance, and litigation workflows across financial services.

United States

Message

What I'm looking for

I'm looking to lead legal operations, compliance, vendor oversight, and cross-functional process improvement work where I can strengthen governance, improve efficiency, and support strategic business outcomes.

At U.S. Bank, I manage outside counsel and third-party legal vendor performance, monitor SLAs and litigation KPIs, and partner across Legal, Compliance, Risk Management, Finance, and Operations to improve workflows.

I've also supported litigation and regulatory compliance as a paralegal, built reporting and training tools, and led budgeting, contracts, and operations as CEO of a cleaning services business.

Experience

Work history, roles, and key accomplishments

Current

Collections Manager III–Officer

Current

U.S. Bank National Association

Jun 2025 - Present (1 year 3 months)

Managed operational performance for outside counsel and third-party legal vendors, ensuring compliance with contractual obligations and SLA performance. Partnered with Legal, Compliance, Risk Management, Finance, and Operations to improve workflows and support strategic initiatives.

Vendor Management SLA Management Compliance KPI Analysis Process Improvement Project Management Microsoft Office 365 Tableau

Paralegal III

U.S. Bank National Association

Aug 2022 - Jun 2025 (2 years 10 months)

Served as liaison between business units and external law firms to ensure compliance with legal and operational standards. Developed training materials, reporting tools, and workflow documentation to improve operational consistency.

Compliance Quality Assurance Vendor Oversight Documentation Reporting Training Microsoft Office 365

Paralegal

The Barton Law Group, LLC

Jul 2020 - Jul 2022 (2 years)

Drafted and reviewed legal documents, ensuring compliance with regulatory guidelines and client requirements. Acted as a primary consultant on procedural compliance and conducted legal research on CFPB regulations.

Compliance Legal Research CFPB Client Communication

Civil Litigation Paralegal

ArchCity Defenders, Inc.

Aug 2017 - Jun 2020 (2 years 10 months)

Ensured compliance in all phases of litigation support, including document production, deposition scheduling, and deadline management. Conducted initial client intake and investigation to assess legal viability.

Litigation Support Document Production Client intake Investigation Compliance