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Jamie Davis

@jamiedavis1

Telecommunications project manager at Intelisys who coordinated business VoIP porting, carrier delivery, and dedicated internet circuits.

United States

Message

At Intelisys (ScanSource), I coordinated telecommunications project schedules, deliverables, and communication across technical and customer-facing teams. I supported business VoIP, internet connectivity, and VPN-related delivery, including number porting and dedicated internet access circuit orders.

At AT&T, I managed enterprise customer relationships and escalations, coordinating service activations, carrier interactions, and test-and-turn-up scheduling. I also contributed to identifying and correcting more than $4 million in erroneous credits.

More recently, I prepared AT&T service quotes at Telarus and coordinated service requests at Trust Technology Consultants. Across these roles, I’ve worked with partners, suppliers, customers, and internal teams to resolve inquiries and keep service delivery moving.

Experience

Work history, roles, and key accomplishments

Pricing Specialist

Telarus

Jan 2025 - Jan 2026 (1 year)

Prepared accurate AT&T service quotes for technology partners, supporting timely order planning and partner expectations. Worked with partners, suppliers, and internal teams to resolve pricing inquiries, escalations, and documentation discrepancies.

Pricing AT&T Services Partner Coordination Escalation Resolution Documentation

Network Services Coordinator

Trust Technology Consultants

Jan 2023 - Jan 2025 (2 years)

Coordinated telecommunications service requests, project scheduling, and administrative milestones across concurrent client needs. Tracked outstanding requests in CRM systems and communicated updates to customers, suppliers, and internal stakeholders.

CRM Project Scheduling Telecommunications Client Communication Ordering

Patient Services Specialist

Clearlyderm Dermatology

Jan 2023 - Dec 2023 (11 months)

Handled high-volume customer communication, scheduling, accurate records, and coordination across multiple service providers.

Client Communication Scheduling Record keeping Coordination

Front Office Assistant

Water's Edge Dermatology

Jan 2022 - Jan 2023 (1 year)

Handled high-volume customer communication, scheduling, accurate records, and coordination across multiple service providers.

Client Communication Scheduling Record keeping Coordination

Senior Project Manager

Intelisys (ScanSource)

Jan 2019 - Jan 2020 (1 year)

Coordinated telecommunications project schedules, deliverables, documentation, and communication across technical and customer-facing teams. Managed business VoIP, DIA/internet connectivity, and VPN-related delivery activities, including number porting and carrier coordination.

Project Management VoIP Dia VPN Number Porting Carrier Coordination FOC Troubleshooting

Service Executive / Manager

AT&T

Managed enterprise customer relationships and escalations, serving as a dependable point of contact for service issues and coordinated resolutions. Coordinated service activations, carrier interactions, and test-and-turn-up scheduling with engineering resources and customers.

Customer Relationship Management Escalation Resolution Service Activations Carrier Coordination Test and Turn Up