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James WestJW
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James West

@jameswest

Senior Security Systems Administrator at ADRM, administering Genetec and CCure systems across regulated environments.

United States
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What I'm looking for

I’m seeking a full-time, fully remote or hybrid role in the Atlanta and Decatur, Georgia area as a Health IT Administrator, IAM, HRIS, Workday, Public Safety, or Senior Security Solutions Architect.

At ADRM, I administer security systems and coordinate projects, while supporting access control, video management, and compliance operations. I also manage vendor maintenance and system upgrades, and have experience with Genetec and CCure 9000.

At Penn Medicine, I managed video systems and supported enterprise security and conferencing projects, including a rollout of Genetec CCTV and badges. I bring hands-on experience across healthcare and public safety, with a focus on IAM, HRIS, and dependable back-end operations.

Experience

Work history, roles, and key accomplishments

University of Pennsylvania logoUP
Current

Senior Security Systems Administrator in Information Access Management (IAM)

Oct 2022 - Present (4 years)

IAM Specialist, CJis, Security+, Project Coordination, Security Systems Administration, CCure 9000, Genetec, KACE, Microsoft 365, Physical Security, Managed Services Provider (MSP), SmartSheets, Slack, Monday, Paylocity, Windows Operating System, Windows App, CCure 800, Bosche Radionics

ADRM logoAD
Current

Senior Security Systems Administrator, Team Lead

Oct 2022 - Present (4 years)

IAM Specialist, CJis, Security+, Project Coordination
•Operations Management: Budget Management, Contract Administration, Project Planning, Process Improvement, Resource Allocation, Strategic Planning, Long-Term Planning, Event Coordination
•Building & Facilities: Building Maintenance, Renovation Oversight, Security Operations, Parking Management, Safety Compliance, Equipment Procurement, Space Pl

Penn Medicine, University of Pennsylvania Health System logoPS

Video Systems Management, Penn Medicine | ‎October 2010 – January 2023

Oct 2010 - Jan 2023 (12 years 3 months)

IAM Specialist, CJis, Security+, Project Coordination, Security Systems Administration, CCure 9000, Genetec, KACE, Microsoft 365, Physical Security, Managed Services Provider (MSP), SmartSheets, Slack, Monday, Paylocity, Windows Operating System, Windows App, CCure 800, Bosche Radionics, Digital Operations and Administrative Manager | Video Systems Management | Project Coordinator

* Diverse Roles

Penn Medicine, University of Pennsylvania Health System logoPS

Security Professional

Jun 2009 - Oct 2010 (1 year 4 months)

Physical Security: Securing buildings, assets, and properties through site assessment, designing security systems, monitoring equipment, and controlling access points.
Risk Management: Conducting risk analyses, developing and implementing preventative security measures, and mitigating threats like vandalism and theft.
Incident Response: Acting as primary responders to security incidents and emer

Penn Medicine, University of Pennsylvania Health System logoPS

Public Safety Dispatcher

Dec 2008 - Jun 2009 (6 months)

Staff Training of CCTV, CCure 800, Lenel, Key Card Access, Emergency Procedures, Report Writing and Alarm Monitroing.
A public safety dispatcher receives emergency and non-emergency calls, determines the nature and location of an incident, and dispatches appropriate emergency responders (police, fire, EMS) via radio, computer, and phone. Key duties include providing instructions, monitoring the st

University of Pennsylvania logoUP

Box Office Specialist

Apr 2008 - Dec 2008 (8 months)

Reporting to the Box Office Manager, the Box Office Specialist is responsible for promoting excellent customer service and fostering a professional atmosphere in the Box Office. In addition, the position is responsible for overseeing concessioners, ushers and student workers, leading Penn student ticketing and select rental events, providing group sales support for Student Discovery, Children’s Fe

Education

Degrees, certifications, and relevant coursework

CA

CompTIA Tech Career Academy

Certificate , SECURITY+

2025 -

GT

Genetec Omnicast Administrator training

Certificate

DU

DeVry University

Bachelor of Science, Technical Management

DA

Databricks Academy

Data Processing and Data Processing Technology/Technician

2025 -

SK

Skillsoft

CompTIA Tech+: Networking Concepts

Sep 2026

SK

Skillsoft

Installing and managing apps in Microsoft Teams 2026

Sep 2026

SK

Skillsoft

Integrating applications with Microsoft 365 Groups

Sep 2026

SK

Skillsoft

Managing Microsoft Teams: Channels & Chats

Sep 2026

SK

Skillsoft

Managing Microsoft Teams: Clients & Devices

Sep 2026

SK

Skillsoft

Managing Microsoft Teams: Managing Calling

Sep 2026

SK

Skillsoft

Managing Microsoft Teams: Managing Meeting Experiences

Sep 2026

SK

Skillsoft

Managing Microsoft Teams: Phone Numbers & Services

Sep 2026

SK

Skillsoft

Microsoft 365 Fundamentals: Mobile Management & Security and Compliance

Sep 2026

SK

Skillsoft

Microsoft 365 Fundamentals: Office 365 & Collaboration

Sep 2026

SK

Skillsoft

Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration

Sep 2026

SK

Skillsoft

Organizing plans and tasks in Planner (2025)

Sep 2026

SK

Skillsoft

CompTIA Tech+: Security Measures

Aug 2026

SK

Skillsoft

Collaboration and Work Management in Microsoft 365

Sep 2026

SK

Skillsoft

Chat Room Configuration

Sep 2026

KU

Keller Graduate School of Management of DeVry University

Associate of Science - AS, Network and System Administration/Administrator

2019 - 2019

Honors: With Distinction
Cumulative GPA 3.75
• Areas of Focus Network infrastructure, Server management, Cisco networking, Linux administration, Microsoft technologies, Networking Fundamentals
• Each semester I have consecutively made Dean’s List

DU

DeVry University

Bachelor of Science - BS, Technical Management

2019 - 2021

Honors: With Distinction
Cumulative GPA 3.77
• Areas of Focus Data Analytics, Human Resource Management, Cloud Security, Application Development, Threat Intelligence, IT Networking Fundamentals
• Each semester I have consecutively made Dean’s List

KU

Keller Graduate School of Management of DeVry University

Graduate Certificate, Computer and Information Systems Security/Information Assurance

2021 - 2021

* Areas of Focus: Security Management, compliance, Risk Management, Incident Response, Penetration Testing, Cybersecurity(CISSP, CISM, GIAC, GSLC)
Cumulative GPA 3.95
• Areas of Focus Security Management, compliance, Risk Management, Incident Response, Penetration Testing, Cybersecurity
• Each semester I have consecutively made Dean’s List

KU

Keller Graduate School of Management of DeVry University

Master of Science - MS, Management Information Systems and Services

2022 - 2022

* Areas of Focus: Project Management, Cybersecurity and Data Management, Cybersecurity Compliance

GC

Genetec Consulting

Certification Consultant

2024 - 2024

Genetec Consultant
Genetec Design Consulting

GI

Genetec Omnicast & Synergis with StreamVault Infrastructure

Certification Genetec Infrastructure

2024 - 2024

Genetec Omnicast & Synergis
Genetec StreamVault Infrastructure

PL

Priority Traning Solutions LLC

Certificate , Priority Traning Solutions LLC

2025 - 2025

LAW 509-3-10 16 Hour Firearm Course
LAW 509-3-02 Basic Training Curriculum for Security Officers

GE

Genetec Enterprise

GENETEC Security Center - Enterprise Technical Certification SC-ETC-001-5.13-Certificate

2025 - 2025

GA

Genetec Omnicast Administrator

Certification Administrator, Omnicast™ Administrator Certification Training - ILT Public

2025 - 2025

Joining Your Genetec Training Session (Fast)

A quick and easy look at how to log on to the Genetec University Learning Management System, find your courses, and join a training session.

Connecting to GATE - the Genetec Azure Training Environment (Fast)

Course Prerequisite - Video Management & Access Control

Course Exam

Omnicast™ Administrator Certification Exam 2.1

SK

Skillsoft

Planning, Installing, Upgrading, & Migrating

Oct 2026

SK

Skillsoft

Managing Microsoft Teams: Managing Phone Numbers

Sep 2026

SK

Skillsoft

Azure Fundamentals Bootcamp: Session 1 Replay

Sep 2026

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