Cathryn Anderson

Coordinates physical security technology projects for a large financial-services client, covering access control, video surveillance, and related systems. Reviews and marks up project drawings and documentation using Bluebeam Revu.

Embedded with a financial services client to support electronic security and conventional banking equipment installations across a 2000+ location footprint.

• Provide technical expertise for Control Systems applications within GOAA.
• Develop and implement control designs and programming for various subsystems.
• Monitor system operations to ensure optimal performance and minimal interruptions.
• Troubleshoot issues effectively to maintain system integrity.
• Advise management and staff on technical aspects and system improvements.

• Administrate and maintain security systems including CCTV, access control, badging, intrusion detection, alarms, and intercoms at 80+ domestic and international locations
• Provide technical support to stakeholders to ensure optimal security systems and badging operations
• Support 24/7 system operations by completing regular system health checks, anticipating and mitigating risks, and implement

· Serves as technical lead for designing and developing IP cameras, access control, alarm systems by eliciting and developing clear, traceable requirements using interviews, floorplan analysis, site visits, business processes, use cases, and business analysis
· Coordinates with Facilities & Construction departments on security system installations, including 8 major (>$2mil) and 120+ minor (<$2mil

• Assisted with coordinating all facilities, safety, and security projects for college and its 10 departments in 288,000+ sq ft of facilities.
• Managed door access control via DNA Fusion (Open Options) for 1200+ users
• Developed and implemented processes for routine review of door access control, following university requirements and policies
• Coordinated technology upgrade

• Served as first point of contact for faculty, staff, students, and visitors to the department
• Served as departmental liaison for college IT, facilities, marketing, and faculty relations units
• Served as door access liaison, sole reviewer and approver for departmental requests for access to Physics-owned spaces
• Led the coordination efforts for all security system installations in the dep

• Serve as primary point of contact for all work order communication
• Create, categorize, and prioritize all support tickets from clients via phone and email
• Screen and transfer phone calls in a professional manner
• Provide first call resolution support of basic computer and software issues
• Organize and submit asset surplus requests for Property Custodian
• Log deliveries and prepare outboun

Bachelor of Arts in Political Science with a Pre-Law focus from the University of Central Florida, completed in May 2015.