James User
@jamesuser20
Remote-ready entry-level support technician focused on chat/email customer service and fast problem solving.
What I'm looking for
I’m a reliable, hardworking professional based in Japan, actively seeking remote entry-level opportunities. I bring strong communication skills, I learn quickly, and I’m comfortable working independently while delivering quality results on time. I’m also fluent in English and available for remote work globally.
As a Phone Repair Technician (Self-Employed), I’ve repaired smartphones, tablets, and laptops for customers since 2016. I diagnose technical problems and provide solutions, while handling customer inquiries with clarity and consistency to build trust. I also manage small business operations, maintain records of repairs and transactions, and keep quality high.
In 2024, I began working as a Factory Worker at Aiko Metal Heat Treatment in Kuwana, Japan. I operated machinery and followed safety procedures, maintaining attention to detail and quality control under strict deadlines. I’ve also built teamwork, discipline, and consistency through previous plant roles.
My professional ethos is simple: communicate clearly, solve problems fast, and stay dependable. With experience in both technical tasks and customer handling, I’m ready to support users through chat and email, keep accurate records, and deliver timely assistance. I’m available immediately for full-time or part-time remote work.
Experience
Work history, roles, and key accomplishments
Factory Worker
Aiko Metal Heat Treatment
Jan 2024 - Present (2 years 3 months)
Operated machinery and followed safety procedures while maintaining high attention to detail and quality control. Worked efficiently under pressure and strict deadlines to support production requirements.
Phone Repair Technician
Self Employed
Jan 2016 - Present (10 years 3 months)
Repaired smartphones, tablets, and laptops by diagnosing technical issues and providing reliable solutions. Managed customer inquiries and maintained records of repairs and transactions while running day-to-day business operations.
Education
Degrees, certifications, and relevant coursework
Pride College School
Attended Pride College School in Mpigi.
Cornerstone Parents' School
Attended Cornerstone Parents' School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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