John Robert Sedano

I am a motivated IT support and engineering professional with a strong background in technical customer service, production systems, and CAD-based manufacturing. My experience spans both BPO and manufacturing settings, showcasing my adaptability and commitment to excellence. Currently, I am transitioning into the IT industry, focusing on remote support and quality assurance.

Throughout my career, I have demonstrated my ability to learn quickly and work effectively within diverse teams. My role as a Production Engineer at Arigis Co., Ltd. allowed me to utilize the AMADA system for metal nesting and contribute to continuous improvement in a high-precision environment. Additionally, my experience as a Technical Support Representative at Results Inc. honed my troubleshooting skills and customer assistance capabilities, ensuring client satisfaction through effective communication.

I am eager to bring my skills to a global tech team, where I can continue to grow and contribute positively. I am particularly interested in remote IT positions that offer opportunities for training and development, allowing me to leverage my technical support and QA skills while learning from experienced professionals.