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James Stockton

@jamesstockton

Message

Senior Network Monitoring & Observability Engineer turning telemetry into faster incident resolution.

United States

Message

What I'm looking for

I’m looking to lead enterprise observability across complex, hybrid environments—owning monitoring platforms, incident response, and RCA—while partnering cross-team to convert logs and performance data into reliability improvements.

Over 20 years, I’ve specialized in enterprise observability, network performance monitoring, and infrastructure management, focused on reliability and turning complex telemetry into actionable insights for engineering and leadership. I’m skilled in SolarWinds and Splunk, and I lead analytical troubleshooting and root cause analysis to drive faster detection and resolution of critical incidents.

In my current role as an Enterprise Monitoring Engineer, I maintain and support enterprise monitoring tools (including SolarWinds), perform log and performance analysis, and improve incident response workflows for network and application issues. I’ve increased enterprise monitoring efficiency by 30% by optimizing alert thresholds and noise reduction, boosted operational visibility by 70% with dashboards and reporting, and modernized monitoring for hybrid on-premises and cloud environments through cross-team collaboration.

Experience

Work history, roles, and key accomplishments

Current

Enterprise Monitoring Engineer

Current

AccentCare

Jan 2022 - Present (4 years 4 months)

Led enterprise monitoring and infrastructure observability across complex healthcare environments, increasing enterprise monitoring efficiency by 30% through optimized alert thresholds and noise reduction. Built dashboards and reporting that boosted operational visibility by 70% and modernized monitoring for hybrid on-premises and cloud infrastructure.

Solarwinds Splunk Infrastructure Monitoring Log Analysis Incident Response Dashboard And Reports Alert Tuning

Senior Network Engineer

Baylor Scott & White Healthcare

Jan 2013 - Jan 2022 (9 years)

Managed and supported enterprise monitoring and observability across hospital and clinical environments, conducting root cause analysis for network outages impacting clinical systems. Supported incident response for critical infrastructure and application failures and implemented monitoring improvements that reduced alert noise by 35%.

Solarwinds Splunk Observability Root Cause Analysis Incident Response Network Monitoring Alert Noise Reduction

Senior Network Engineer

Baylor Healthcare

Jan 2004 - Jan 2013 (9 years)

Improved visibility, reliability, and performance monitoring by addressing ineffective legacy monitoring practices across large-scale healthcare enterprise infrastructure. Provided network monitoring, troubleshooting, and escalation support to maintain availability for clinical and administrative applications.

Network Monitoring Solarwinds Performance Monitoring Troubleshooting Escalations Infrastructure Monitoring

Network Engineer

Baylor Healthcare

Jan 2000 - Jan 2004 (4 years)

Designed, built, and supported a new enterprise network infrastructure from the ground up while leading migrations from legacy environments. Resolved complex connectivity, routing, DNS, and performance issues using SNMP, NetFlow, syslog, and packet analysis.

Enterprise Networking SNMP Legacy Monitoring Platforms