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Justin Biggers

@justinbiggers

Senior network engineer and technical team lead delivering secure, resilient, multi-vendor healthcare infrastructure.

United States
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What I'm looking for

I’m looking to lead secure, resilient, standardized enterprise networks in healthcare—owning multi-vendor design, L3/L4 escalation, automation, and incident response while mentoring teams to reduce downtime and delivery risk.

I’m a senior network engineer with 20+ years of healthcare IT experience and 17 years focused on enterprise networking. I design, deploy, and support large-scale, mission-critical networks across multi-hospital environments, prioritizing uptime, security, and operational consistency.

In leadership roles, I’ve directed regional teams (up to 8 engineers) and delivered L3/L4 nationwide escalation support across Cisco, Extreme, Avaya, Fortinet, and Palo Alto platforms. I standardize configurations to reduce change-related errors, lead incident response through RCA and post-incident reviews, and improve clinical application performance using routing and QoS (OSPF, BGP, QoS).

I bring deep hands-on expertise spanning routing & switching, firewall/security, wireless, and SD-WAN—plus strong automation using Python/VB scripting and Ansible. Whether I’m executing greenfield site deployments, modernizing Layer 2/3 designs, or migrating monitoring from SNMP v2c to v3, my focus is minimizing operational risk while accelerating project delivery.

Experience

Work history, roles, and key accomplishments

HCL Tech logoHT

Sr. Network Engineer Lead

Nov 2021 - Oct 2025 (3 years 11 months)

Led L3/L4 escalation support for LAN/WAN issues across 3 regions, supporting 16+ hospitals, 10,000+ users, and 8,000+ devices in a multi-vendor environment. Designed and deployed enterprise L2/L3, wireless, and SD-WAN solutions, standardizing configurations and improving clinical application performance via OSPF/BGP and QoS.

Ascension Technologies logoAT

Senior Network Engineer

Ascension Technologies

Dec 2015 - Sep 2021 (5 years 9 months)

Provided multi-site LAN/WAN support for 15+ hospitals in a high-availability environment, maintaining near-continuous uptime. Led major network refreshes, spine-and-leaf Fabric Connect design, and enterprise firewall consolidation, including reducing ~7 devices to 2 FortiGate HA pairs while executing VPN migrations and circuit upgrades.

AT

Network Technician

Ascension Technologies

Jul 2010 - Dec 2015 (5 years 5 months)

Previously a desktop technician

Ascension Technologies logoAT

Desktop Technician

Ascension Technologies

Sep 2005 - Jul 2010 (4 years 10 months)

Supported 350+ clinical and administrative endpoints, managing imaging, refreshes, and hardware lifecycle activities. Coordinated with Telecom, Server, Production Operations, and Datacenter teams to deliver integrated IT support across hospital sites.

Education

Degrees, certifications, and relevant coursework

Delta College logoDC

Delta College

Associate of Applied Science, Computer Networking

2006 - 2010

Grade: 3.87

Activities and societies: n/a

Earned an A.A.S. in Computer Networking through Delta College’s Cisco Academy program, completed in 2010.

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