Open to opportunities

James Romney

@jamesromney

Operations and security leader overseeing airline ground handling, compliance, and teams—driving safety, efficiency, and hospitality excellence.

Canada

Message

What I'm looking for

I’m looking to elevate teams through safety-first security and airline ground handling leadership—combining administration, logistics coordination, and compliance training to deliver reliable operations and transformative, results-driven impact.

I’m an operations leader and Head of Security with 15+ years across ground handling, administration, security, hospitality, and tourism. As Administrator & Head of Security at Platinum BVI Services, I oversee admin/security for airline ground handling across multiple carriers and manage 100+ staff in ramp operations and compliance.

I’m relentless about measurable results—reducing turnover 25% through hiring and training programs, ensuring zero safety incidents through logistics coordination, and training Caribbean Airlines staff on safety, ramp procedures, and compliance protocols. Before that, I led ground operations at ROMASCO Group, improving on-time performance by 20%, and I’ve brought operational excellence from high-volume kitchen leadership to founding/operating The Pizza Guy.

Experience

Work history, roles, and key accomplishments

Current

Administrator & Head of Security

Current

Platinum BVI Services

Jan 2020 - Present (6 years 6 months)

Oversee administration and security for airline ground handling across multiple carriers, managing ramp operations and compliance for 100+ staff. Train Caribbean Airlines staff on safety, ramp procedures, and compliance protocols while coordinating logistics to maintain zero safety incidents.

Administrative Management Team Supervision Safety Compliance Logistics Coordination Customer Service Microsoft Office Compliance Training Ramp Procedures Safety Procedures

Current

Tour Guide & Tour Operator

Current

Independent / Various

Jan 2009 - Present (17 years 6 months)

Guided 1000s of cruise passengers and vacationers annually, managing group logistics, safety, and customer experiences. Operated tour services focused on hospitality and on-trip coordination.

Tour Guide & Hospitality Operations Customer Service Logistics Coordination safety management

Owner/Operator

The Pizza Guy Restaurant

Jan 2018 - Jan 2026 (8 years)

Founded and operated a restaurant, overseeing staff, inventory, and customer service to drive consistent revenue. Reduced operating costs by 20% through operational improvements.

Team Supervision Customer Service Inventory Management

Restaurant Chef

Ocean's 7 Restaurant

Jan 2012 - Jan 2024 (12 years)

Prepared high-volume meals while ensuring food safety standards and coordinating kitchen inventory and team activities. Enhanced kitchen efficiency through recipe and process optimization.

Kitchen operations Food Safety Team Coordination

Ground Operations Manager

ROMASCO Group

Jan 2015 - Jan 2023 (8 years)

Directed ground handling operations for regional airlines, supervising ramp teams, baggage handling, and passenger services. Optimized workflows to improve on-time performance by 20% while managing compliance, safety protocols, and stakeholder relations.

Team Supervision Safety Compliance Logistics Coordination Customer Service Administrative Management Stakeholder Management