Jalessia Ellis

I am a results-driven professional with extensive experience in office management, human resources, and customer service. Over the years, I have developed and executed payroll, immigration, and administrative tasks, ensuring compliance with company policies and legal requirements. My role as an Office Manager and Executive Assistant has honed my skills in strategic planning, team leadership, and creative problem-solving, allowing me to contribute effectively to business objectives.

In my previous positions, I have successfully managed recruitment processes, employee relations, and customer service operations. I have a proven track record of developing HR strategies aligned with overall business goals and maintaining accurate HR records. My experience as a CSR Manager has equipped me with the ability to analyze customer service data, mentor teams, and implement policies that enhance customer satisfaction. I thrive in dynamic environments and am passionate about fostering a productive workplace culture.