Open to opportunities

Vanessa Ramsey

@vanessaramsey

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Experienced customer service and administrative professional focused on client satisfaction.

Bahamas

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What I'm looking for

I am seeking a customer-facing administrative role where I can deliver exceptional service, manage front-desk operations, and grow in a team-oriented, organized workplace.

I am an experienced customer service and clerical professional with strong administrative abilities and a proven record in front-desk operations, cash handling, and inventory support. I prioritize clear communication, accuracy, and building trust with customers and colleagues.

Across roles in retail, office administration, and medical office support, I led receptionist duties, handled billing and insurance queries, managed schedules, and supported event and travel logistics. I consistently resolved customer issues, generated sales leads, and supported team objectives through organized record keeping and multitasking.

I bring dependable attention to detail, strong memory, and team leadership skills, and I am committed to contributing to an organization that values excellent customer experiences and efficient administrative processes.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Home and Business Solutions

Mar 2018 - Present (8 years)

Provided front-desk customer service and administrative support, resolving customer issues, generating sales leads, and managing high volumes of calls while maintaining accurate records and follow-up.

Customer Service Cash Handling Record keeping Administrative Support Multitasking

Office Assistant

Eagle Electric Ltd.

Mar 2014 - Nov 2017 (3 years 8 months)

Managed receptionist duties, coordinated inventory and travel arrangements, prepared presentations, and supported event planning and general clerical tasks to streamline office operations.

Reception Inventory Management Travel Coordination Microsoft PowerPoint Event Planning Scheduling Clerical Support

Office Assistant

Pulmonary and Critical Medical Centre

Sep 2011 - Jan 2014 (2 years 4 months)

Maintained equipment schedules, handled patient billing and insurance claims, managed appointments and applications, and addressed patient queries to ensure smooth clinic operations.

Medical Billing Insurance Claims Scheduling Patient Relations Record keeping Equipment Maintenance Cash Handling