Krishe Pratt
@krishepratt
Hospitality and operations professional driving exceptional guest experiences.
What I'm looking for
I am a driven, detail-oriented hospitality and administrative professional with demonstrated success across resort, marina, and funeral services operations.
I have led front desk and concierge operations at high-end properties, managed logistics and inventory for service businesses, and created standard operating procedures that improved efficiency.
My strengths include customer service excellence, contingency and risk planning, and clear communication—skills I applied while coordinating large events and managing reservations and billing for mega yachts.
I bring a proactive, adaptable approach and a track record of measurable operational improvements, and I am eager to contribute to a team focused on exceptional service and operational excellence.
Experience
Work history, roles, and key accomplishments
Marina Concierge
Chub Cay Resort & Marina
Jan 2022 - Present (3 years 9 months)
Managed marina operations for mega yachts including reservations, billing, and customer communications; created standard operating procedures and coordinated events, improving operational efficiency and guest satisfaction.
Front Desk Agent
Atlantis, Paradise Island
Jan 2018 - Dec 2021 (3 years 11 months)
Delivered high-end guest services by managing check-ins, room allocations, and resolving guest complaints, contributing to improved guest satisfaction and front-desk efficiency.
Assistant Manager
Anything Funeral
Jan 2015 - Dec 2017 (2 years 11 months)
Oversaw logistics and inventory for casket operations, managed business accounts and transactions, supervised sales operations, and coordinated with suppliers to ensure smooth operations.
Sales Clerk
John Bull Ltd
Jan 2014 - Dec 2015 (1 year 11 months)
Assisted customers with product inquiries and sales, maintained stock levels, and performed regular inventory checks to support daily retail operations.
Education
Degrees, certifications, and relevant coursework
Thompson Rivers University
Tourism
2015 - 2017
Completed tourism-related coursework at Thompson Rivers University between 2015 and 2017, focusing on customer service and frontline operations.
Hope Academy
High School Diploma
2009 - 2013
Attended Hope Academy and completed secondary education, earning a high school diploma in 2013.
College of The Bahamas
College Prep
2015 -
Completed college preparatory coursework at the College of The Bahamas in 2015.
St. Cecilia's Catholic Primary
2001 - 2006
Attended primary school at St. Cecilia's Catholic Primary from 2001 to 2006.
Availability
Location
Authorized to work in
Job categories
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