Jalesa Wallace

Evaluated AI-generated outputs within high-volume RLHF workflows, validating logical consistency, prompt adherence, usability, and response quality. Performed comparative analysis and quality evaluation of LLM responses to improve training dataset quality.

Managed day-to-day operations of enterprise eCommerce platforms while coordinating 30+ concurrent enhancement initiatives, production releases, and optimization efforts. Owned end-to-end delivery of digital initiatives, developed business cases, prioritized Jira backlog, and coordinated delivery across stakeholders, developers, marketing teams, and external vendors.

Coordinated planning, execution, monitoring, and closure of website and digital platform initiatives, defining scope, objectives, success criteria, priorities, deadlines, and delivery activities. Prioritized product backlog, governed digital product catalogue, monitored performance, and managed third-party integration relationships.

Led sourcing, evaluation, and curation of travel promotions for national digital and print campaigns, collaborating with suppliers and cross-functional stakeholders. Conducted competitive market analysis and presented findings weekly to cross-functional department leaders.

Coordinated end-to-end rollout of Milani Cosmetics across 30+ retail locations, managing fixture and product procurement from U.S. suppliers, coordinating distribution logistics, and ensuring store readiness. Managed bi-weekly KISS Cosmetics replenishment across Rexall stores throughout Ontario, coordinating new product onboarding in Salsify.

Earned the Project Management Professional (PMP) certification in 2026.

Earned the PMI Agile Certified Practitioner (PMI-ACP) certification in 2026.

Completed an Honours Graduate Certificate in Marketing Management in 2015.

Completed an Honours Arts & Science Diploma in 2013.

Completed an Honours Bachelor of Applied Science in Psychology in 2013.