Jakub Duplaga
@jakubduplaga
Technology-focused analyst and Python/Django developer with strong KYC/AML and customer-facing experience.
PolandWhat I'm looking for
I am a technology-focused professional with hands-on experience in Python and Django development and a strong background in financial crime analysis. I have built web applications, maintained SQL databases, configured a range of hardware and worked directly with clients to define technical requirements while delivering reliable solutions.
Currently I work in Santander UK's financial crime team conducting KYC/KYB, AML/ATF and CDD processes, assessing risk and preventing financial crime for business, high-net-worth and politically exposed clients. I combine technical skills (Python, SQL, Docker, CI/CD) with proven customer-service and analytical experience to take on new challenges and meet demanding roles.
Experience
Work history, roles, and key accomplishments
SUFinancial Crime Analyst
Santander UK
Apr 2024 - Present (1 year 8 months)
Collect and analyse customer financial information and conduct KYC/KYB and AML/ATF processes, reducing compliance risk and making remediation or relationship-termination decisions for high-risk cases.
Customer Support Consultant
C&A / FlixBus / Energa
Aug 2022 - Mar 2024 (1 year 7 months)
Provided multilingual (Polish/English) customer support via phone, email and live chat, resolving invoice, delivery, returns and payment issues and managing escalations within CRM systems.
Education
Degrees, certifications, and relevant coursework
Language school in Trzebnica
Final exams, Languages
Completed language school in Trzebnica and passed final exams with a high score.
Availability
Location
PolandAuthorized to work in
Job categories
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