Open to opportunities

Richard User

@richarduser1

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Experienced Fraud Analyst with a strong background in compliance.

Poland

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What I'm looking for

I am seeking a role that allows me to leverage my extensive fraud analysis experience while fostering team collaboration and innovation.

With 25 years of experience as a Fraud, Intelligence, and Compliance Analyst, I have successfully elevated to senior positions, including Team Lead and People Manager. My extensive knowledge of fraud practices and legislation, combined with my dedication to detail and analysis, allows me to tackle complex tasks independently while also thriving in team environments.

Throughout my career, I have led teams in fraud prevention strategies, managed responses to fraud incidents, and collaborated with stakeholders to enhance operational efficiency. My roles have included significant contributions to projects, training initiatives, and the introduction of new tools, all while maintaining high standards of performance and compliance.

Experience

Work history, roles, and key accomplishments

Current

Lead B2C Fraud Prevention

Current

Philip Morris International

May 2021 - Present (4 years 1 month)

Leading a team of Fraud Analysts, analyzing and detecting fraudulent transactions in an E-Commerce environment. Developed and maintained fraud prevention strategies while managing responses to fraud incidents and driving performance within the team.

Fraud Analysis Team Management Data Manipulation Fraud Prevention Stakeholder Management Excel Training

Service Specialist Level 2

Uber

Aug 2019 - Apr 2021 (1 year 8 months)

Designed strategies for new risk flows and led incident handling for internal and external stakeholders. Implemented new tools across multiple teams while compiling risk assessments for fraudulent journeys.

Risk Assessment Design Strategy Data Analysis Training GPS Data Analysis Fraud Prevention

Senior Credit Analyst

Perkin Elmer

Feb 2019 - May 2019 (3 months)

Reviewed clients for credit risk, utilizing SAP to report findings and improve existing processes. Provided daily performance reports to stakeholders using Microsoft Office tools.

Credit Risk SAP Reporting Process Improvement Microsoft Office Data Analysis

Payments and Fraud Analyst

Nexmo API

Apr 2017 - Sep 2018 (1 year 5 months)

Monitored payments and identified fraudulent transactions using SQL and Tableau. Conducted risk reviews and responded to fraudulent activities while implementing new protocols.

Fraud Detection SQL Tableau Risk Assessment Data Analysis Reporting Training

Fraud and Compliance Analyst

Monster

Aug 2014 - Jul 2016 (1 year 11 months)

Monitored job postings for compliance and fraud, managing a CRM system and conducting investigations. Reported on fraudulent activity and maintained efficiency in monitoring systems.

Fraud Management Compliance CRM Investigation Reporting Data Management Database Management

Fraud and Intelligence Analyst

Greenwoods Solicitors

Apr 2007 - Aug 2014 (7 years 4 months)

Created intelligence reports for court proceedings and collaborated with various agencies. Conducted investigations into fraud cases and maintained client relationships.

Intelligence Reports Investigation Collaboration Client Relationship Management Data Analysis Fraud Analysis Reporting Legal Compliance

Fraud Analyst

Virgin Media

Mar 2002 - Apr 2007 (5 years 1 month)

Worked in a fraud monitoring team, detecting fraud trends and handling various types of fraud. Developed training documents and customized fraud monitoring systems.

Fraud Detection Data Analysis Training Team Collaboration Reporting