Jakouria Pittman

Manage patient check-out, scheduling, follow-ups, and referrals while assisting patients with insurance questions and procedure preparation; maintain accurate EMR documentation to support clinic workflows.

Managed oncology benefit cases including prior authorizations, insurance verification, and coordination of approvals with payers, providers, and pharmacies while supporting patients on coverage and financial assistance.

Handled high-volume billing and technical support inquiries, account verification, dispute resolution, and documented interactions to meet quality and compliance standards in a remote environment.

Processed credit applications, verified identity documents, and reviewed account eligibility in a remote setting, demonstrating accuracy and attention to detail in high-volume workflows.

Provided direct patient care including ADLs, medication reminders, monitoring, and documentation of patient condition during long and overnight shifts.

Pursuing a Bachelor of Science in Biology with a Pre-Med focus, expected to graduate in 2027.