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Jake User

@jakeuser16

IT Project Coordinator at SHI International Corp. who coordinated corporate deployments and was named Project Coordinator of the Year in 2025.

United States
Message

At SHI International Corp. - Advanced Solutions Group (ASG), I supported end-to-end execution of corporate deployments, from initial planning through final closure. I was named Project Coordinator of the Year in 2025.

I planned, scheduled, and dispatched field service technicians to client locations, and served as the communication link between clients and field resources. Weekly project syncs helped align client expectations.

I defined scopes, baseline milestones, and deliverables, then evaluated and routed client change requests to help prevent scope creep. I also identified site constraints and delivery bottlenecks and deployed contingency plans to keep schedules on track.

Earlier, I worked as an Installation Technician at QA Systems and as an Audio-Visual Technician for the Texas House of Representatives. My work included low-voltage cabling installation, recording and editing meeting audio and video, and maintaining AV equipment.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Texas Tech University logoTU

Texas Tech University

Bachelor of Arts, Creative Media Industries

Bachelor of Arts in Creative Media Industries from Texas Tech University, completed in December 2021.

Tech stack

Software and tools used professionally

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