Jake C

Member of the original launch team for APC2 and the 1DC network, overseeing the Transfer Out Pick department with accountability for over 600 Amazon Associates. Collaborated with backend engineers to establish standard procedures and led monthly Pick Area Manager Meetings.

Managed a team of associates and process assistants overseeing delivery drivers for nine contracted companies to meet daily delivery promises. Part of the original launch team, standardized the returns process, and facilitated weekly regional Return to Station Debrief Calls.

Managed a large team of associates and assistants to meet daily production deadlines, collaborating with support teams to develop plans that met business objectives. Facilitated daily start-up meetings and stood in as acting senior manager when needed.

Led a small team of line attendants when the site manager was not present. Performed various tasks such as staffing, equipment maintenance, marketing, and managing customer accounts.

Learned managerial and sales operations of two branches, gaining understanding of inventory and warehouse management. Supported counter sales with order fulfillment and local sales operations.

Developed skills to build and maintain a clientele of over 200 prospects. Became knowledgeable about various financial products and services while receiving NYS Series 17-55.

Bachelor of Science in Business Administration with a concentration in Financial Analysis, completed in May 2021.