At Amazon, I’m launching grocery fulfillment across ambient, chilled, and frozen inventory. In my first quarter at the site, I cut department costs by 3.1% while maintaining service levels and keeping the site audit-ready for food safety, sanitation, and cold chain standards.
As an Operations Manager I at Amazon in North Randall, I led 65+ outbound associates. I ranked #1 in pack rate among shifts, averaging 157–168 units per hour, and reduced inactive time from 14.4% to 11.3%.
I developed and cross-trained 10 associates to manage critical outbound processes, saving 12.7 labor hours per week. I also built ambassador training that raised new-hire pack rate by 20 units per hour.
I hold a Six Sigma Yellow Belt and am pursuing an MBA at Gies College of Business. My background also includes human resources roles at Tesa Tape and Davenport University Career Services.
