At Amazon, I lead front-line teams in same-day delivery fulfillment centers, owning daily staffing, safety, quality, delivery, and cost targets. I was promoted from Level 4 to Level 5 in April 2025.
For a new grocery fulfillment building launch, I served as Learning Manager and built an Excel onboarding tracker. Onboarding health held at 95.3%, above the 90% organizational benchmark.
I raised building productivity from 8.1 to about 25 units per labor hour with an HTML dashboard, and cut grocery labor cost 19.96% since launch. I also built a returns miss-attribution tool that helped my building reach 95.3% compliance.
I created an AI-assisted analysis app in AWS PartyRock to break down missed labor-cost targets and identify coaching opportunities. I shared it network-wide, taught it in the company’s grocery training program, and used it to onboard new grocery leaders.
