Jaime Lyn Rocco

Provided friendly and professional service to clients and visitors, addressing their inquiries and ensuring a positive experience. Provided administrative support, including preparing documents, handling correspondence, and assisting with various office tasks.

Assisted incoming and outgoing tenants, maintaining communication with all residents and HUD authorities as needed. Managed records of employees, rent, utilities, and late fees, supporting the manager in various tasks.

Reviewed loan applications and prepared mortgage loan files for underwriting, including conditioning files for loan officers and processors. Ordered and transferred case numbers with HUD, and procured credit, flood, fraud, SS89 reports, titles, appraisals, and condo documents.

Developed healthy, age-specific recreational activities to engage children throughout the day, and prepared nutritional meals including breakfast, lunch, and snacks. Maintained a safe, clean environment by regularly disinfecting the premises.

Managed payroll and basic HR functions, including onboarding new hires and developing training for educational growth opportunities. Completed preventive maintenance requirements with IT and ordered supplies and uniforms for the office.

Greeted customers and introduced them to the team, overseeing projects from beginning to end, including answering phone messages, filing, and creating work orders. Identified client needs to ensure smooth project execution and managed time to ensure timely completion of sales work.

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, critical thinking, and problem-solving.

Pursued studies in Early Education, focusing on child development and educational methodologies. Gained insights into creating supportive learning environments for young children.