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Jaime GuillenJG
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Jaime Guillen

@jaimeguillen

Real estate Lead Manager at Clutch Homebuyers who qualified motivated-seller leads and closed 2–3 deals per month.

Nicaragua
Message

At Clutch Homebuyers, I managed inbound and outbound calls for the NJ and Philadelphia markets, qualifying leads from online ads, cold calling, and direct mail. I closed 2–3 deals per month in coordination with Acquisition Managers.

At Atlantis Properties, I contacted motivated sellers in North Carolina through SMS and phone campaigns, collected property and seller details, and set acquisition appointments. I consistently met 98% of weekly and monthly performance targets.

At APL Real Estate Group, I called Texas homeowners, gathered distress and selling-motivation details, and supported Acquisition Managers with qualified appointments. I also used Zillow and Google Maps for property value analysis.

Earlier, I worked in customer service, sales, and medical billing. At Sitel, I handled escalated credit card accounts and disputes, retained clients with customized offers, and delivered training sessions and performance reports.

Experience

Work history, roles, and key accomplishments

CH

Lead Manager

Clutch Homebuyers

Feb 2025 - Jan 2026 (11 months)

Managed inbound and outbound calls for NJ and Philadelphia markets, qualified leads, and tracked them in Salesforce CRM. Analyzed cash offers and closed 2-3 deals per month.

AP

Intake Specialist

Atlantis Properties

Jan 2024 - Sep 2024 (8 months)

Contacted motivated sellers via SMS and phone campaigns, collected seller data, and set acquisition appointments. Consistently met 98% of performance targets.

AG

Caller

APL Real Estate Group

Jan 2022 - Nov 2023 (1 year 10 months)

Made 150-200 cold calls daily to Texas homeowners, analyzed property values, and gathered distress data. Submitted daily KPI and valuation reports.

OB

Customer Specialist

One Link BPO

Apr 2019 - Oct 2021 (2 years 6 months)

Retained homeowners by selling renewals and contract upgrades, negotiated plans, and conducted callbacks. Consistently met monthly revenue and retention goals.

EG

Sales Supervisor

Efren’s Medina Art Gallery

Jan 2012 - Jan 2015 (3 years)

Managed art inventory and coordinated exhibitions. Led sales to tourists and collectors and organized marketing events.

AB

Customer Service Representative

Almori BPO

Feb 2008 - Nov 2009 (1 year 9 months)

Scheduled doctor appointments and RX refills, coordinated with nurses and insurance providers.

VC

Customer Service Representative

VIP Rental Car

Aug 1998 - Apr 1999 (8 months)

Assisted international travelers with rental contracts and insurance.

Education

Degrees, certifications, and relevant coursework

Ave Maria University logoAU

Ave Maria University

Bachelor of Arts, Psychology

Pursued a Bachelor of Arts in Psychology.

MS

Miami Springs Senior High School

High School Diploma

Attended Miami Springs Senior High School.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Nicaragua

Authorized to work in

Salary expectations

60k+ USD

Job categories

Real Estate Leads Manager
Intake Specialist
Real Estate Cold Caller

Skills

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