jaiinder singh

Safely and efficiently delivered medical supplies to healthcare providers and facilities, ensuring timely completion and product integrity. Collaborated with the logistics team to track deliveries and resolve any issues, while maintaining compliance with all health and safety regulations during deliveries.

Founded and managed a staffing agency specializing in recruiting qualified candidates for various industries. Coordinated with clients to understand staffing needs, provided customized recruitment solutions, and led a team of recruiters. Successfully grew the business by securing key contracts and expanding the client base.

Managed end-to-end Revenue Cycle Management (RCM) processes, including denials, eligibility & benefits verification, and payment posting. Led audits and provided feedback for offshore team performance, coordinating with onshore/offshore teams for timely updates and issue resolutions. Generated monthly unpaid reports and delivered quarterly presentations for shareholders.

Monitored the quality of work produced by the team and provided necessary feedback. Ensured accuracy and consistency across Revenue Cycle Management (RCM) processes.

Oversaw daily activities of the offshore team, including assigning tasks and tracking progress. Provided critical support for all client calls and meetings, and generated payment reports for senior management.

Handled claim rejections and denials, and managed eligibility & benefits verifications. Ensured accurate charge posting and payment posting to various accounts.

Specialized in insurance verification, pre-certification, and pre-authorization processes. Provided patient services and managed denials and claim follow-ups.

Analyzed and identified fraudulent activities in customer banking transactions, debit cards, and credit cards. Contributed to new fraud prevention strategies.

Specialized in Information Technology, gaining foundational knowledge in computer applications. Completed the program at Punjabi University in Patiala, India.