Jahn Maynard Indo

I am a Senior Medical Claims Specialist with hands-on experience managing accounts receivable for multiple U.S.-based hospitals, handling both professional and facility claims and resolving denials and underpayments.

I have worked in roles that required insurance verification, AR follow-ups, claims adjustments, and communication with insurance representatives via phone and online portals to expedite payments and resolve disputes.

My background includes roles at Connext Global Solutions, Sutherland Global Solutions, and Dynata Global, where I performed prior authorization support, appeals and reconsiderations, and high-volume phone interviewing under HIPAA-compliant protocols.

I am proficient in medical terminology, EOB/EOP interpretation, various U.S. insurance types (commercial, auto, workers’ compensation), and navigating insurance portals to efficiently resolve claim issues.