Jahel Nathalia Lozada
@jahelnathalialozada
Logistics coordinator with customer-focused service, event management, and team leadership experience.
CanadaWhat I'm looking for
I am a motivated logistics coordinator with strong customer-service roots and hands-on event management experience. I combine attention to detail with proactive problem solving to support operations and vendor coordination.
In logistics roles I processed high volumes of invoices, matched PODs and BOLs, verified load status, and trained new associates, guiding a team of nine to meet KPIs. I pride myself on accurate documentation and timely communication with carriers and brokers.
As an event coordinator and volunteer I conceptualized themes, developed floor plans and décor, managed vendor relationships, and executed budgets to achieve event goals. My background in retail and hospitality strengthened my POS, cash-handling and customer-engagement skills.
I hold a postgraduate certificate in Event Management & Creative Design (High Honors) and ESL certifications, and I seek opportunities to grow professionally in logistics, manufacturing, or event operations where I can contribute organization, teamwork, and a growth mindset.
Experience
Work history, roles, and key accomplishments
Barista
Cocoalatte Coffee Shop
Nov 2024 - Present (1 year 7 months)
Provided front-line customer service, processed cash and electronic POS payments, and prepared espresso and specialty beverages while maintaining quality standards.
Event Coordinator
MyllionsEvents
Apr 2024 - Sep 2024 (5 months)
Developed event concepts and floor plans, managed vendor communication and payments, and executed events within budget to achieve client goals.
Logistic Coordinator
Lean Solutions Group
May 2022 - Mar 2024 (1 year 10 months)
Managed logistics operations including carrier and broker coordination, processed 30+ invoices per hour by matching PODs and BOLs, and trained new associates while leading a team of 9 to meet KPIs.
Shop Assistant
Falabella Retail Store
Nov 2014 - Jul 2019 (4 years 8 months)
Executed upselling strategies, managed cash register operations, and collaborated with sales management to promote key products and improve customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Seneca College
Postgraduate Certificate, Event Management & Creative Design
2023 - 2024
Grade: High Honors
Postgraduate Certificate in Event Management & Creative Design completed with High Honors; specialized in interior decor for residential spaces.
LCI Bogotá
Specialization, Interior Decor
2022 - 2022
Specialization in Interior Decor for residential spaces completed at LCI Bogotá.
The Next Step
ESL Certificate, English as a Second Language
2020 - 2021
Completed an ESL (English as a Second Language) certificate program to improve English proficiency.
International Language Institute (ILI)
ESL Certificate, English as a Second Language
2019 - 2019
Completed an ESL (English as a Second Language) certificate course to develop English language skills.
Universidad Tecnológica de Santander
Technical Diploma, Fashion Design and Pattern Making
2014 - 2016
Studied Fashion Design and Pattern Making at the technical school level.
SENA (Servicio Nacional de Aprendizaje)
Certificate, Fashion Design
2010 - 2012
Completed a program in Fashion Design at SENA.
Availability
Location
CanadaAuthorized to work in
Job categories
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