Jagdish Vittal

Managed and optimized PURE/Hitachi/VNX and Cisco/Brocade SAN infrastructure while administering Commvault backups and coordinating DR drills, snapshot restores, and replication. Planned firmware upgrades, hardware decommissioning, and capacity, and led storage provisioning across Linux, Solaris, Windows, and VMware environments.

Led a 14-member team delivering BAU storage operations across global data centers, managing PMAX, VMAX3, Unity, VPLEX, XIO, and Isilon storage infrastructure. Owned capacity management, SLA adherence, Sev1/Sev2 incident handling, and executed migrations using Open Replicator, SANCopy, and NDM while managing 24x7 rostering.

Handled BAU SAN storage operations across global data centers, managing PMAX, VMAX3, Unity, VPLEX, XIO, and Isilon infrastructure with ownership of capacity management and SLA adherence. Responded to Sev1/Sev2 incidents and executed migrations using Open Replicator, SANCopy, and NDM.

Delivered end-to-end SAN solutions to enterprise clients including Boeing, Goldman Sachs, and Synchrony Finance. Led array-level migrations (DMX to VMAX, VNX to Unity, and inter-VMAX transitions), created migration runbooks, and used Elab Navigator to perform RCA that enabled a vendor patch and maintained 99.9% system uptime.

Enhanced security through regular vulnerability assessments and timely patch management. Collaborated on comprehensive disaster recovery plans for business continuity, mentored junior team members, and balanced workloads across virtualization environments to improve resource utilization and reduce operational expenses.

Grade: GPA: 75%

Earned an M.Sc. in Computer Science & Technology (GPA 75%) from the University of Madras in 2006.