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Saral Monica

@saralmonica

Message

I manage enterprise SAN and NAS storage environments across multi-vendor platforms.

India

Message

I provide enterprise storage support at Tata Consultancy Services, administering SAN and NAS environments across PowerMax, XtremIO, VNXe, Pure Storage, Hitachi HNAS, Dell Isilon, Data Domain, and ExaGrid. I provision LUNs and NAS shares, monitor performance, perform firmware upgrades, and support backup and restore operations.

Previously at Wipro, I led Dell EMC storage support for Unity, VNX, VNXe, PowerPath, and VMAX systems. I've handled critical incidents, RCA, replication, SAN connectivity issues, SLA adherence, and mentoring engineers to deliver reliable storage services.

Experience

Work history, roles, and key accomplishments

Current

Storage Administrator

Current

Tata Consultancy Services

May 2025 - Present (1 year 4 months)

Provided enterprise-level OEM storage support for multiple SAN and NAS customers, ensuring high system availability and SLA compliance. Administered and managed enterprise SAN and NAS environments across multi-vendor storage platforms.

SAN NAS Dell PowerMax EMC XtremIO VNXe Pure Storage Hitachi NAS Isilon EMC Data Domain Exagrid LUN Provisioning Capacity Planning CIFS NFS Fiber Channel Veeam NetBackup Root Cause Analysis

Technical Lead – Storage Support

Wipro Technologies

Feb 2017 - Apr 2025 (8 years 2 months)

Provided enterprise-level OEM storage support for Dell EMC customers, ensuring high system availability and SLA compliance. Performed monitoring, diagnostics, and troubleshooting for enterprise storage systems.