Open to opportunities

Jady Barthelmy

@jadybarthelmy

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Patient-focused Registered Medical Assistant with hands-on clinical skills and strong EMR documentation.

United States

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What I'm looking for

I’m looking for a patient-centered healthcare team where I can support clinical workflows and accurate EMR documentation. I want a fast-paced environment focused on safety, compassion, and growth as an RMA.

I’m a patient-focused Registered Medical Assistant (RMA) with hands-on experience in fast-paced healthcare settings, balancing clinical care with accurate administrative support. I’m reliable, detail-oriented, and committed to strengthening the patient-provider relationship through clear communication and compassionate, patient-centered service.

During my Medical Assistant (Intern) role at Garden OBGYN, I obtained patient histories, assisted physicians during routine exams, and collected and prepared specimens and blood samples for lab processing. I maintained sterile examination rooms with strong stock and cleanliness awareness, while also handling filing, call management, and appointment scheduling.

I bring HIPAA-minded organization and EMR accuracy from multiple customer-facing healthcare roles. In positions like Insight Global and Optum, I managed high-volume calls to schedule medical appointments, supported Medicare/Medicaid insurance inquiries, and consistently updated and maintained accurate patient/customer records.

Before healthcare, I developed high-accountability service and safety communication as a Flight Attendant with Republic Airways Inc, delivering clear pre-flight safety procedures and completing detailed incident reports. Today, I’m translating that same focus on safety, professionalism, and teamwork into clinical environments—using OSHA standards, infection control, vital monitoring, and BLS/CPR readiness to help deliver optimal care.

Experience

Work history, roles, and key accomplishments

Medical Assistant (Intern)

Garden OBGYN

Sep 2025 - Nov 2025 (2 months)

Obtained patient histories and assisted physicians during routine exams. Collected and prepared specimens and maintained accurate, confidential patient records in EMR systems while ensuring sterile room setup and proper stock levels.

Patient Intake Specimen Collection Phlebotomy HIPAA compliance

Flight Attendant

Republic Airways Inc

Mar 2020 - Nov 2021 (1 year 8 months)

Delivered customer service in a fast-paced environment while ensuring passenger safety and completing pre-flight inspections. Assisted passengers with special needs, communicated safety procedures, and submitted incident reports as required.

Passenger Safety Customer Service Regulatory Compliance Incident Reports Passenger Communication

Customer Service Representative

Insight Global

May 2019 - Jun 2020 (1 year 1 month)

Managed high-volume inbound and outbound calls to schedule medical appointments in a high-pressure environment. Assisted patients with insurance inquiries (Medicare/Medicaid) and maintained accurate customer records independently.

Appointments Insurance Inquiries (Medicare Medicaid)Customer Service Record Maintenance Confidentiality

Customer Service Representative

Optum

Nov 2017 - Jun 2018 (7 months)

Handled high-volume customer calls to support appointment scheduling across multiple medical agencies. Assisted patients and customers with insurance inquiries, including Medicare and Medicaid needs.

Customer Service

Education

Degrees, certifications, and relevant coursework

American Medical Technologists

Registered Medical Assistant (RMA), Medical Assisting

Earned Registered Medical Assistant (RMA) certification through American Medical Technologists in 2026.

Vieux-Fort Comprehensive Secondary School

Caribbean Secondary Education Certificate (CSEC), Secondary Education

1999 - 2004

Completed the Caribbean Secondary Education Certificate (CSEC) at Vieux-Fort Comprehensive Secondary School from 1999 to 2004.

Allen School of Health Sciences

Medical Assistant Certificate, Medical Assisting

2025 -

Completed a Medical Assistant Certificate program at Allen School of Health Sciences in 2025, focused on clinical assisting duties in healthcare settings.